In promotional materials for its just concluded Elevate conference in Denver, managed services automation vendor BitTitan Inc. billed the event as an opportunity to “join the modern MSP revolution.” What exactly is a modern MSP, though, and what role does BitTitan seek to play in helping people become one?
Here are six key elements of the company’s vision for the future of managed services as outlined by company executives at Elevate this week during keynote presentations and in interviews with ChannelPro.
Wondering what any of this has to do with BitTitan and its software? Innovation is hard work, Yip explains, and you’ll never get around to it if your days are consumed with administrative chores.
“We need to move our thinking upstream, and in order to do that we need to get time back,” he says.
Enter BitTitan’s MSPComplete platform. In April, that system gained “runbook” functionality designed to streamline management workflows by guiding technicians through them step by standardized step. As of this week, MSPComplete can simply perform those tasks for you as well, freeing you up to pursue your next money-minting idea.
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