In promotional materials for its just concluded Elevate conference in Denver, managed services automation vendor BitTitan Inc. billed the event as an opportunity to “join the modern MSP revolution.” What exactly is a modern MSP, though, and what role does BitTitan seek to play in helping people become one?
Here are six key elements of the company’s vision for the future of managed services as outlined by company executives at Elevate this week during keynote presentations and in interviews with ChannelPro.
Step one in that untraining process, according to Yip, is learning to think like a business consultant rather than a technologist.
“Most IT service providers started because they were a system engineer,” he notes. To become a modern MSP, though, they must stop pitching products and maintenance services to customers and start studying business objectives and challenges. The better you understand what keeps your clients up at night, the better armed you are to help them make more and spend less through the strategic application of IT.
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That’s according to CEO Fred Voccola (pictured), who spoke about those plans, Kaseya’s strategic ambition to sell MSPs everything they use, rising mid-market demand for managed services, and much more in a recent interview with ChannelPro.
Jay McBain, principal analyst for global channels at Forrester Research, outlines 10 ways VARs, MSPs, solution providers, and system integrators can make money with the Internet of Things today.
A year after launching an all-new channel program, backup vendor Carbonite is offering less complexity, providing more resources for top partners, and spending more time on plans for competing with all-in-one managed service software makers like Datto and Kaseya.
If you simply can’t get enough vendor news from this year’s CompTIA ChannelCon event you’re in luck. We’ve got one last round of updates for you from ESET, ID Agent, Intermedia, and Barracuda MSP.
Read on for details about the forthcoming integration between Datto’s networking products and PSA platform, the future of Datto’s web-based management console, and the company’s continued dedication to open APIs.