Channel pros have an exasperating tendency to assume that financial assistance is available from Ingram only in pre-defined formats under narrowly defined conditions, according to Anthony Mackle, Ingram’s senior vice president and chief finance executive for the U.S. and Latin America. In fact, however, the company routinely helps partners devise creative, one-of-a-kind financing packages for customers with stubborn demands or unusual requirements.
“The only deal we haven’t financed is the one we don’t know about,” Mackle says. “We’re constantly doing one-offs.”
These days, many of the deals Mackle’s group funds involve bridging the gap between customers who want subscription-style payments and partners who prefer to collect all their money upfront.
“We are seeing more and more end customers wanting to look at everything as a monthly payment,” says Vice President of Credit and Financial Solutions Kelly Carter. “All of our new programs are designed to fulfill that.”