CharTec, a training and consulting organization for MSPs, has introduced an all-new online version of its foundational sales, marketing, operations, HR, and finance curriculum.
Called CORE, for CharTec Online Resources and Education, the new offering replaces an earlier online training resource composed chiefly of videos recorded during the three-day courses that CharTec hosts for in-person attendees at its headquarters in Bakersfield, Calif.
“We realized that people really don’t learn that way,” says Emalee Sugano, the company’s director of marketing. The new training materials utilize the same content as the in-person sessions but break it into interactive, easily digestible two- to 15-minute segments specifically designed for consumption online.
Currently in beta testing, CORE is scheduled to launch on December 1st. Like the Bakersfield training classes, it’s backed by a consultant help desk that routes questions from students to experts with answers.
CORE is available exclusively to CharTec members and included in their subscription fee, as are the company’s in-person courses. CORE, however, gives students who don’t want to travel an alternative means of consuming content, and provides a quicker way to get new employees up to speed than waiting for the next Bakersfield class.
Unlike those in-person sessions, moreover, CORE provides access to reporting data on which modules their employees have and haven’t completed, as well as a number of online-only tools. One, called Sales Crystal Ball, forecasts how likely a company is to close a pending deal based on user-provided information, and then provides advice on improving that figure.
CORE is set to reach market less than two months after the arrival of a new version of CharTec’s operations lab. Developed and delivered in partnership with MSP consultancies ConnectSMART and Sea-Level Operations, the new lab is designed to provide deeper, more prescriptive guidance than its predecessor. CharTec offers it in person only four times a year.
More Galleries like This
Intel, Kaspersky Lab, Barracuda, AlienVault, and RapidFire Tools are among the many vendors who made security news on the second day of this year’s RSA Conference.
All three companies published new research studies at CompTIA’s 2017 ChannelCon event today. Here are a few of their most interesting findings.
Find out when the next edition of LabTech, er, ConnectWise Automate reaches market, why thin clients are replacing thick ones in ConnectWise products, and whether new solutions or vendor acquisitions are in ConnectWise’s future.
AVANT, TelePacific, VeloCloud, Jive Communications, and Voxox are among the many vendors making product and partner program news at the Channel Partners Conference & Expo, which is currently underway in Las Vegas.
If you simply can’t get enough vendor news from this year’s CompTIA ChannelCon event you’re in luck. We’ve got one last round of updates for you from ESET, ID Agent, Intermedia, and Barracuda MSP.