ConnectWise made plenty of news last week at its IT Nation partner event in Orlando, but so did its partners. Here’s a roundup of some of what they announced.
The new integration enables MSPs that use Automate to discover devices running Barracuda’s Intronis Backup solution, and then import health and status information about those devices into their RMM platform automatically.
Channel pros who deploy the new plug-in can also roll Intronis Backup out to all of a new client’s endpoints automatically.
“One of an MSPs largest costs is onboarding. When they first get a new client, they want to make that as simple and seamless as possible,” notes Neal Bradbury, senior director of business development for Barracuda MSP. “You can now within a few clicks deploy our backup software to all your computers for that new client.”
Barracuda MSP products have integrated with the ConnectWise Manage PSA solution and exchanged basic information with ConnectWise Automate in the past, Bradbury notes. The new plug-in, however, is the first tie-in between Intronis Backup and ConnectWise Automate to draw on Barracuda MSP’s RESTful API, which enables technicians to administer Intronis Backup from directly within the RMM solution they use all day.
“MSPs live in these tools,” Bradbury says. “Anything a vendor can do to prevent them from leaving the tool that they’re using day in and day out makes them more efficient [and] makes them therefore hopefully more profitable, and allows them to add more customers.”
More Galleries like This
A first-ever partner engagement manager for Compliancy Group, a more customizable interface for Secure Now!, and RMM integration for Buffalo Americas’ remote management tool are among the topics exhibitors discussed during last week’s conference.
Webroot, Barracuda MSP, AppRiver, Pax8, and Infrascale were among many vendors to announce new integrations and partnerships with ConnectWise at its conference in Orlando last week.
CharTec, CloudJumper, Connect Booster, EventTracker, Liongard, and newcomer RocketCyber all used the recently concluded conference as a launching pad for news about new solutions and services.
Managed services expert Karl Palachuk held his latest virtual conference last week. Here are five ideas from him and his guest speakers on how to grow your business during one of the worst economic crises in history.
On day one of CompTIA’s annual member conference, speakers discussed the keys to keeping sales flowing during a pandemic, the opportunity to position yourself for post-recession success, and the moral imperative to pursue diversity and inclusion in IT.