6 Partner Stories from IT Nation 2017

The recently re-named Barracuda MSP division of Campbell, Calif.-based Barracuda Networks Inc. has introduced its first plug-in for ConnectWise Automate.

The new integration enables MSPs that use Automate to discover devices running Barracuda’s Intronis Backup solution, and then import health and status information about those devices into their RMM platform automatically.

Channel pros who deploy the new plug-in can also roll Intronis Backup out to all of a new client’s endpoints automatically.

“One of an MSPs largest costs is onboarding. When they first get a new client, they want to make that as simple and seamless as possible,” notes Neal Bradbury, senior director of business development for Barracuda MSP. “You can now within a few clicks deploy our backup software to all your computers for that new client.”

Barracuda MSP products have integrated with the ConnectWise Manage PSA solution and exchanged basic information with ConnectWise Automate in the past, Bradbury notes. The new plug-in, however, is the first tie-in between Intronis Backup and ConnectWise Automate to draw on Barracuda MSP’s RESTful API, which enables technicians to administer Intronis Backup from directly within the RMM solution they use all day.

“MSPs live in these tools,” Bradbury says. “Anything a vendor can do to prevent them from leaving the tool that they’re using day in and day out makes them more efficient [and] makes them therefore hopefully more profitable, and allows them to add more customers.”