The sudden switch to remote work arrangements this spring may have been necessitated by the coronavirus pandemic, notes Peter Berry, CTO of cloud technologies at managed cloud service provider Navisite, but don’t expect SMBs to force everyone back into the office once the virus is in check.
“We recently polled over 100 C-level executives and IT professionals in the U.S. to determine how their organizations were impacted by the ‘shelter-in-place’ mandates from COVID-19, and 83% of respondents said they believe their company will continue with more liberal work-from-home policies post-COVID-19,” Berry says.
Many of those decision-makers will begin optimizing the “quick fix” solutions they deployed earlier this year in 2021, he continues. “For example, many IT teams rushed to the public cloud to take advantage of virtual desktops such as Amazon WorkSpaces and Microsoft Azure Windows Virtual Desktop. They deployed the easiest and fastest configuration—a single image across all desktops. By optimizing their virtual desktops, organizations can create a taxonomy of desktop images tailored to different groups (finance, HR, marketing, etc.) and individuals, which creates a customized end-user experience and can significantly reduce costs.”
Designing and implementing upgrades like that will be a big opportunity for MSPs, according to Jamie Zajac, vice president of product management at data protection vendor Carbonite.
“2021 should be an exciting rebound for MSPs compared to this year as we expect increased demand for their services alongside increased or sustained remote work,” he says. “There is still a growing opportunity to be had by MSPs in positioning themselves as go-to thought leaders for the smaller businesses they serve as business leaders continue to seek advice and expertise on secure, remote work solutions.”
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