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If you’re a managed service provider, neither fact 1 nor fact 2 is probably a big surprise. According to Kaseya’s just-published 2020 MSP Benchmark Survey Report, which surveyed 1,300 owners and technicians at MSPs in 50 countries, nearly three in four respondents said that 10-20% of their clients experienced at least one cyberattack in the past year.
That has end users hungry for security help. In fact, the first two entries on Kaseya’s list of top IT needs among managed service clients were “meeting security risks” and “cybersecurity services”, such as anti-virus and anti-ransomware assistance.
With more need comes more spending. 73% of participants in the Kaseya study saw security revenue rise last year. 59%, meanwhile, made more on BDR services.
There are even richer rewards ahead in security, by the way, according to ChannelPro’s 2020 State of the Channel study. Nearly 46% of the people who replied to that poll predicted higher profits on security services in the next 12 months, versus 36% in our 2019 study. You’ll find more about that and many other topics right here.
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