IT and Business Insights for SMB Solution Providers

Webinars

This page is continually updated with new webinars to help you better your business. Feel free to subscribe to receive notifications when we update the list below.


How to Run a First Class Service Desk

[October 20 | 12:00pm ET, 9:00am PT]

Running a service desk or a support organization in the new normal, working remotely, may not seem easily done but can be a stress-free function. How? With the right strategy. Whether you are an MSP, a software provider or any other support org, knowing the human skills and expertise you posses is vital. Utilize them along with your data, tools and processes wisely to help you create that extra opportunity to increase productivity and client satisfaction, potentially saving costs and increasing your bottom line.

Sign up now to access the live webinar and receive a link to view it on demand.


Disaster Recovery Reality Check: Validating Your Business Continuity Offering

[October 21 | 2:00pm ET,11:00am PT]

Your job is to be on the front line of protecting your customer’s most important asset – their data. Our world has proven to be unpredictable, and there’s never been a more critical time to ensure your customers’ business continuity strategy is rock solid.

Join the StorageCraft team for a timely discussion on creating a true Disaster Recovery strategy to ensure business resilience for your customers. Conversation topics include:

  • Partner update – pandemic pulse check
  • The trend around business resiliency
  • Considerations for your DRaaS offering
  • Innovation showcase – StorageCraft's Disaster Recovery Cloud

Take hold of this opportunity to understand if it's time to level up and if your disaster recovery cloud offering ensures business resiliency and total availability in the case of a site-wide disruption.

Sign up now to access the live webinar and receive a link to view it on demand.


Overcoming Organizational and Implementation Challenges in Industrial IoT

[October 27 | 2:00pm ET,11:00am PT]

While Industrial IoT can play a vital role in the journey to becoming a resilient organization, manufacturers often face challenges in bringing these initiatives to life. Operational technology (OT) systems are the heart of industrial operations, supporting and monitoring a vast range of events, processes, and devices essential to keeping businesses up and running. It's time to rethink how you can help your manufacturing customers bridge the gap between thinking about IIoT solutions to supporting them in deploying IIoT solutions. Join Preston Johnson, Senior Solutions Manager at CBT, and Eric Thompson, Senior IIoT Consultant, Tech Data, as they explore:

  • The common challenges we face when engaging your manufacturing customers about IIoT solutions - and how to address them
  • The IIoT adoption barriers - and how to help your customers overcome them
  • The real-world stories behind successful IIoT deployments - and the solutions

Take hold of this opportunity to understand if it's time to level up and if your disaster recovery cloud offering ensures business resiliency and total availability in the case of a site-wide disruption.

Sign up now to access the live webinar and receive a link to view it on demand.


Making Room For Growth: Don't Lose The Opportunity to Grow Your Pipeline

[October 28 | 2:00pm ET,11:00am PT]

Today’s evolving virtual and remote working environments present fresh opportunities to engage your new and existing business customers. In fact, multiple segments of the IT channel continue to experience double-digit growth.

Join us for this interactive session for an overview of the current market conditions and business segments that will continue growing over the next twelve months. In addition, you will learn about various demand-generation resources that are available from Dell Expert Network & Intel to help you better engage with your business customers.

If you intend to increase the level of beneficial engagement with your customers over the next 12 months, this session is for you.

Sign up now to access the live webinar and receive a link to view it on demand.


Monetizing Cybersecurity in 2020 and Beyond

[November 10 | 2:00pm ET,11:00am PT]

Join us for a compelling discussion with Amy Luby, Chief Channel Evangelist at Acronis, Ethan Gillani, Chief Technology Officer at Micro-Tech USA, and Matt Lee, Director of Technology and Security at Iconic IT on how they are launching new cybersecurity and backup solutions to protect their clients.

Key takeaways include:

  • How Cyberthreats are causing business issues and risk for clients
  • Best practices in talking to clients and prospects about Cybersecurity in 2020
  • Tactics for getting clients to pay more for security in the future

Sign up now to access the live webinar and receive a link to view it on demand.


Achieve More Together with Tech Data and Google Workspace

[November 12 | 2:00pm ET,11:00am PT]

In this session with Tech Data and Google, learn all about the increasing demand for Cloud Technology and the rapid growth that Google Cloud Partners are experiencing. Gain a full understanding of the new Google Workspace Solution and how it makes working securely from anywhere easy. Learn about the applications available within the solution and how Tech Data and Google are supporting partners scale their Google Workspace Practice fast.

Key topics include:

  • Cloud Technology Market Insights
  • The Growth of Google Cloud Partners
  • Google Workspace Overview
  • How Tech Data Can Help

Sign up now to access the live webinar and receive a link to view it on demand.


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