Growing SMBs in need of a scalable communications system got a new option this week from Toshiba America Information Systems. The global manufacturer announced the expanded capacity of its popular VIPedge cloud business telephone system. The system can now accommodate up to 500 users for single or multi-site deployments.†
“VIPedge delivers the benefits of Toshiba’s on-premise VoIP system, only in a cloud solution that provides feature transparency for up to 500 users in a single or multi-site deployment,” says Mark Carpenter, Toshiba’s vice president of technology and product management.†”With VIPedge, Toshiba manages the entire telephone system in the cloud. So, all users have to do is answer their phones.”
Along with the expanded capacity, Toshiba’s VIPedge Rel. 1.4 also includes:
- Call Manager Desktop for Windows Upgrade – Call Manager Desktop for Windows has been upgraded with enhanced XMPP server integration and instant messaging so that it can communicate directly with Toshiba’s Call Manager Mobile.†
- Call Manager Mobile for Android – Android users can take their office calls and instant message on their Android mobile phones just as if they were at their desks.
- Enhanced Presence – In addition to existing phone-based presence status, Call Manager now provides XMPP-compatible server integration for enhanced presence state information, accessing Microsoft Exchange Calendar information among other sources. Each VIPedge customer will get their own XMPP server instance for an additional level of flexibility and security.
- Single & Group Instant Messaging – Call Manager handles single and group instant messaging sessions, enabling users to better communicate with other users.†In addition, multiple group messaging sessions are supported.†Users also have the ability to send broadcast messages.
- Single Number Reach – Call Manager Mobile integrates Toshiba’s IPMobility solution, providing single number reach for both incoming and outgoing calls. This feature employs Toshiba’s VIPedge follow-me feature, which gives users the option for either sequential or simultaneous ringing to the desk phone and mobile phone. For outgoing calls, IPMobility dials through the VIPedge, displaying the office number caller ID.
- Dealer Portal Ordering & Provisioning – In Release 1.4, VIPedge improves its portal ordering and provisioning features for Authorized Toshiba Dealers.
†VIPedge (Rel. 1.4) is immediately available through Authorized Toshiba Dealers nationwide. Existing VIPedge users will receive an automatic upgrade.
