IT and Business Insights for SMB Solution Providers

Tigerpaw Puts Updated PSA Release with Entirely New UI into Public Beta: Page 2 of 2

Expected to officially go into production late next month, version 18.1 of the vendor’s flagship PSA product employs a clean, web-friendly look and feel designed to make working in the system dramatically easier for technicians and service managers. By Rich Freeman

Last month, meanwhile, Kaseya introduced a new centralized, integrated administrative interface designed to improve the productivity of an MSP’s service managers, technicians, and other employees by enabling them to view, investigate, and control everything they need to do their job in one place.

Tigerpaw shipped version 17.3 of its PSA product in February. That edition added functionality designed to enhance asset visibility, improve billing accuracy, and simplify contract maintenance.

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