Shockey Monkey, an IT service provider business software provider, has launched version 2.0, Shockey Monkey Reloaded. This free software includes a brandable web portal, support board, customer relationship management, project management, and other important features for IT service providers. The upgrade has added a new client chat feature, Windows 32 Desktop client, applications for iPhone and Android, and a suite of HR functionalities.
Shockey Monkey Reloaded integrates with n-Able, CentraStage, Level Platforms, Quotewerks, Kaseya, GFI Max, Intronis, Labtech, and Intuit Quickbooks. Shockey Monkey features an open API available at http://www.shockeymonkey.com/api.
Features of Shockey Monkey include:
- Billing and accounting
- Service scheduling
- Inventory management
- Service provisioning management
- Fully open platform
The upgrade has brought the advanced features, previously delivered via a Pro subscription, to all users for free. For more information, visit http://www.shockeymonkey.com.
