The Document Imaging Business Unit of Ingram Micro Inc., Santa Ana, Calif., has announced three new turnkey managed print services (MPS) offerings.†
The portfolio of MPS solutions is bundled into three SKUD service packs—Plus, Advance, and Total—that include a data collection and automated supplies fulfillment service; an all-inclusive cost-per-page model; and a remotely managed Hardware-as-a-Service offering with helpdesk support. Each service pack is customizable. A la carte services are also available, such as data collection and supplies and services monitoring, as well as helpdesk triage and break-fix services.†
Ingram Micro has also unveiled a line of professional services called MPS Connect. Available exclusively in the U.S., the new MPS assessment, quote, and proposal development services are designed to help channel partners build their sales and services pipeline quickly by identifying and capturing new MPS business opportunities with existing customers and prospects.
Channel partners will also have the ability to remotely access and manage their end-users’ entire printer fleets within a single Web portal, included in all three SKUD service packs. Information available via the online portal includes type of device, number of prints per device, toner levels, maintenance needs, and service errors.
Go to www.ingrammicro.com/mps to learn more.
