Erick and Rich greet the new year with a look at SolarWinds MSP’s new name, the new business plan you should be drafting right now, and the amusing fallout from a little too much holiday drinking for a reveler in the U.K.
Erick and Rich mull over the grim implications of the SolarWinds Orion hack, discuss a specific technique for taking word of mouth marketing to the next level, and gaze in delighted wonder as 32 illuminated portable toilets sing Christmas carols.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Announced at the vendor’s online GlueX conference, the enhancements include PSA and RMM integrations that signal longer-term ambitions to turn IT Glue’s documentation system into a centralized console for most of a technician’s day-to-day work.
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Available now, the WorkForce EC-C7000 comes with a wireless setup process designed to be easy enough for remote professionals to perform on their own, as well as support for pages up to 13” x 19”.
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New connectivity with the Cisco Meraki Marketplace will enable users to discover and monitor Meraki routers, switches, and access points automatically inside the N-central dashboard.
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Part of the company’s wider efforts to strengthen the security of its products at a time of increased assaults on RMM and remote access systems, the new program will reward “white hat” hackers for identifying vulnerabilities in ConnectWise applications.
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Partners now receive third-party printer monitoring, free access to a premium app catalog, and the ability to equip businesses concerned about COVID-19 risks with touchless print capabilities.
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The tech giant’s sales climbed at the start of its current fiscal year and dipped more recently, resulting in essentially unchanged results for the last six months. Vertical industry solutions and work-from-home upgrades are among bright spots for what’s next.
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Drawing on existing functionality in that system, users who share administrative duties with a client’s in-house IT department can now empower the customer to change access rights and perform other steps on their own.
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The channel communities will soon award free CompTIA A+ certification scholarships to three current or aspiring tech professionals. Nominations are being accepted through September 28th.
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Called HP Business Boost, the new offering combines PCs, monitors, printers, and accessories with remote management and optional security assistance. Pickup and return services and onsite support for both home and office users are included as well.
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Announced at the vendor’s virtual Reinvent conference today, the new laptops, desktops, monitors, and printers reflect a changed IT landscape in which remote business users prize compact form factors, portability, and fewer cabled connections.
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