Ensuring a smooth onboarding process can be challenging, not least because every client is different, and there is no completed standardized process that you can follow. However, with the right planning and attention to detail, you can achieve a smooth onboarding experience for you and the customer. Read this white paper for the comprehensive guide on what MSPs can expect during onboarding and how they can avoid making high-cost mistakes during this critical stage of a new customer relationship.
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