
This white paper supports a strong business case for MSPs to adopt advanced security solutions that incorporate machine learning and AI capabilities. ESG asserts that ML and AI help partners to succeed by better addressing their customers’ endpoint security needs with innovative technology, and also by providing the MSP with a combination of attractive business benefits: solid deal-level margins and renewal rates, increased efficiency of sales and technical teams, and a predictable ROI to ramp sales and delivery of a comprehensive solution.