Tap into the wisdom of the author who has turned service delivery systems around for many companies and who can help you do the same for yourself. Even if you are the only one who creates billable time in your company you likely need some coaching on how to make the transition and here it is.
About Manuel Palachuk
Manuel is the coach who will take you to the gym not just send you there. He believes that small business is the backbone of the world and the service industry in particular is the heart! He has nearly 30 years of business, management, and training experience in the computer and electronics industries; including owning and managing successful IT and MSP companies. He is the co-author of the Network Migration Workbook, and is currently writing Getting to the Next Level: A Blueprint for Taking Your Managed Service Business to the Top.
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