IT and Business Insights for SMB Solution Providers

ChannelPro SMB, October 2011

Top Story: Co-location, managed hosting, a hybrid approach, or IaaS? Here's your guide to choosing the option that best suits your clients and your capabilities. By ChannelPro

COVER STORY
Co-location, managed hosting, a hybrid approach, or IaaS? Here's your guide to choosing the option that best suits your clients and your capabilities.

FEATURES
26 No, Really, SMb Videoconferencing Has Finally Come of Age by Martin Sinderman
Ease of use, interoperability, affordability, and the cloud are contributing to increased use of video technology by SMBs.
38 Disaster Recovery vs. Business Continuity by James E. Gaskin
DR and BC are not the same thing. Can you explain the difference to clients and offer advice for recovering data after a calamity and resuming operations swiftly?

DEPARTMENTS
2 Analyst Q&A Mad for Mobility by Colleen Frye
4 MYOB A Dispute Resolution Primer by Samuel Greengard
8 ChannelBeat Lenovo Stays the Course with Partners by Elaine J. Hom
9 POV Key Cloud Considerations for SMB VARs by Brooks Robinson
10 Quick Hits Data-driven security, social CRM, offering combined services, rating tablet PCs, IAMCP's Canadian chapter head, and more
18 Peer to Peer The Non-Sales Sales Approach by Craig Pollack
44 SystemBuilderPro Nettops: A Profitable niche? by Hank Hogan

Downloads
ChannelPro SMB Magazine
SUBSCRIBE FREE!

Get an edge on the competition

With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.