Once a word with somewhat negative connotations, "upselling" is now about finding new ways to help your customers with business problems. Here's how.
14 Cloud Services: What's Selling, Who's Buying by Megan Santosus
Cloud services are hot - and potentially lucrative. Find out what types of services are selling, and which types of customers are currently in the market.
30 Peer to Peer: The Virtues of One Vendor Partner by Sonia St. Charles
Davenport Group juggles fewer relation-ships and avoids conflict by partnering with a single best-of-breed vendor for many of the IT solutions it offers.
6 Quick Hits Avoiding a DR disaster, Windows Phone 7, marketing on YouTube, security log management, and more
12 Analyst Q&A Is Your Web Site Obsolete? by Bill Kozel
28 ChannelWise 8 Steps to a Vertical Sales Marketing Program by Ken Thoreson
32 POV Pros and Cons of Continuous Data Protection by Jim Lippie