IT and Business Insights for SMB Solution Providers

ChannelPro SMB, March 2012

Top Story: It may be complex, but Microsoft licensing is not rocket science. It simply requires attention to detail and practice. By ChannelPro

COVER STORY
It may be complex, but Microsoft licensing is not rocket science. It simply requires attention to detail and practice. Here's your guide.

FEATURES
20 How to 'Mobilize' SMBs by Ellen Muraskin
Three channel pros address the mobility market from different directions, demonstrating the options available for mobilizing your customers.
24 Differentiating Your It Services Practice by James E. Gaskin
Whether you offer managed services or services in the cloud, the key to success in a competitive market is standing out from the crowd.

DEPARTMENTS
2 POV Storage as a Vertical Solution by Kim Hofmann
4 MYOB The Ins and Outs of Employee Dismissals by Samuel Greengard
8 Quick Hits Cloud storage gateways, configuring firewalls, Network as a Service (NaaS), email marketing, and more
12 Analyst Q&A MPS: A Perfect Storm
16 ChannelWise How Companies Can Thrive in 2012 by David Mattson
18 SystemBuilderPro Liquid Cooling Goes Mainstream by Hank Hogan
30 Peer to Peer Customer Satisfaction is Job One by Karen Drinkard

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