IT and Business Insights for SMB Solution Providers

ChannelPro SMB, June 2010

Top Story: Here's how to help cash-conscious SMBs navigate the waters of unified communications - from messaging to telephony to collaboration, and beyond. By ChannelPro

COVER STORY
Here's how to help cash-conscious SMBs navigate the waters of unified communications - from messaging to telephony to collaboration, and beyond.

FEATURES
24 Green IT Strategies to Implement Now by James E. Gaskin
Helping clients go green reduces their carbon footprint and puts money on their bottom line.
28 802.11n Momentum Mounts by Alan R. Frank
Finally complete, the IEEE-802.11n wireless LAN
standard has great significance for SMBs and
WLAN technology.

DEPARTMENTS
4 Analyst Q&A Why SMBs are ready for MSPs by Colleen Frye
6 Quick Hits Pros and cons of an MBA, deceptive spam, looming service sales tax, and more
10 MYOB Motivation Beyond the Paycheck by Samuel Greengard
14 ChannelBeat News from the Channel Partner Program World by Cecilia Galvin
16 SystemBuilderPro Intel Goes for the Hat Trick on Whitebooks by Geoffrey OldMixon
30 Peer to Peer Win-Win: An Employee-Employer Partnership by Jay Strickland
32 POV Customer Service Is Job One by Michael Schwab

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