Cloud computing veterans weigh in with their solutions to common cloud deployment challenges.
29 The 5 Most Glaring Gaps in SMB IT by James E. Gaskin
What customers don't know will hurt their businesses - and maybe yours too.
40 Winning Time by Rich Freeman
At its Worldwide Partner Conference this month, Microsoft will tell channel pros to expect fewer changes and a greater focus on execution in the year ahead.
44 E-Learning Solutions in Your Arsenal by Martin Sinderman
Increase revenues and differentiate your business among the competition using an e-learning platform to train customers on your solutions.
4 Analyst Q&A Capitalize on Complexity by Colleen Frye
6 MYOB Labor for Hire by Carolyn Heinze
12 Quick Hits Public vs. private cloud safety, choosing a lead-gen firm, SMB tech support needs, Synnex Q&A, mobile business intelligence, and more
18 Peer to Peer Document Imaging - Not Just a Business Opportunity by Bill Peyton
22 SystemBuilderPro Looking for the All-in-One Hole-in-One by Geoffrey Oldmixon
24 POV Mobile Payments: Is the Data Secure? by Rick Stanford
50 ChannelBeat Avaya's IP Office 7.0 Upgrade Relies on Resellers by James E. Gaskin
52 ChannelWise The Employee-Contractor Balancing Act by Bill Lucchini