IT and Business Insights for SMB Solution Providers

ChannelPro SMB, February 2010

Top Story: Sales of Voice over IP equipment and services have stayed strong through the recession. Best news for channel partners: VoIP opportunities abound this year. By ChannelPro

COVER STORY
Sales of Voice over IP equipment and services have stayed strong through the recession. Best news for channel partners: VoIP opportunities abound this year.

FEATURES
12 Get Ready for Microsoft Office 2010 by James E. Gaskin
While the newest Office upgrade can transform a business, it's not an easy sell. And it comes with a whole new level of complexity for you.
22 Peer to Peer: Client-Loyal, Vendor-Flexible by Jacob K. Braun
Waka Digital Media Corp.'s practice succeeded by offering a diverse selection of managed services tools to a diverse pool of clients.

DEPARTMENTS
4 Quick Hits Using social media to increase sales, smartphones are hotter than ever, e-discovery for SMBs, new browser for your Web-heavy clients, and more
8 MYOB Damage Control by Carolyn Heinze
10 Analyst Q&A Smartphones at Work by Colleen Frye
20 ChannelBeat Channel Partner Program News by Cecilia Galvin
24 ChannelWise Building Your Company's Brand by Matt Makowicz
26 POV The Profitable Reality of Data-Driven Sales by Kirk Robinson
28 SystemBuilderPro Tips for Public Speaking by Carolyn Heinze

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