IT and Business Insights for SMB Solution Providers

ChannelPro SMB, April 2008

Top Story: Supplementing core server and desktop management offerings with an add-on service such as managed security is a great way for MSPs to boost profit margins. By ChannelPro

COVER STORY
Supplementing core server and desktop management offerings with an add-on service such as managed security is a great way for MSPs to boost profit margins.

FEATURES
28 Peer to Peer: Your Sales Mileage May Vary by Curt Hicks
With advance planning, you can improve your odds of making a quality sales hire the first time out. But even preparation is no guarantee of success.
30 7 Keys to Smart Business Growth by Cecilia Galvin
Arlin Sorensen and Alex Ziogas - two veteran IT pros who have walked the walk and are here to tell the tale - offer advice on business metrics, hiring, sales, marketing, and management.
33 Security in a Box by Rachel Cericola
When you secure your clients from viruses, spyware, and other malicious threats, sometimes one box rocks. Check out our latest roundup of security appliances.

DEPARTMENTS
6 From the Publisher by Michael Siggins
8 Quick Hits Power-saving tips for the data center and desktop; taking aim at IM challenges; unified communications; and more
12 MYOB: Schmoozing 101 Rather than being slimy or phony, cultivating strong business relationships through networking is really about helping one another succeed. by Carolyn Heinze
16 Analyst Q&A Roger L. Kay, founder and president of Endpoint Technologies Associates, talks about the current state of the rugged notebook industry. by Jenny Donelan
19 Takeaways An executive summary highlights this month's top stories.
23 ChannelBeat Noteworthy news from the channel partner program world. by John Danielowich
26 POV: Intuity Inc.'s Kenneth Klapproth The solution provider's new challenge is providing enhanced connectivity to data while at the same time ensuring security and quality of service.
40 One Last Thing: Seeing Green This year, the environment is hot - but these products are smoking'. by Cecilia Galvin

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