Miller Paint has been committed to offering the highest quality customer service for the past 125 years. Every one of the 375 employees at 52 locations throughout Oregon, Washington, and Idaho shares this commitment, including Kevin Connell, the Network Manager. Kevin wasn’t satisfied with the quality of their network, and after a thorough assessment, determined it was time for an upgrade. Utilizing a managed MPLS network and Cisco routers at all of their locations, the company was spending upwards of $12,000 a month on their security solution; a solution that was far from perfect. “Earthlink was a managed service, and it was bad because if we needed a change, or something wasn’t working properly, the helpdesk was slow to resolve the issues. That, combined with bandwidth limitation and cost, were big problems,” notes Kevin.
Data protection may seem like a solved problem, but recurring issues often crop up around backup and recovery, even if y