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Erick and Rich discuss Kaseya’s revised auto-renewal policy, how to keep new managed service clients happy during onboarding, and an interesting job listing for anyone who likes the sound of sleeping for a living.
Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.Latest Slideshows
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Business Center
February 1st, 2021 | ChannelPro
Looking for a daily dose of insights, advice, and inspiration on building a diverse organization? Bookmark CompTIA’s Advancing Tech Talent and Diversity Tip of the Day page. Fresh, concise updates five times a week!
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August 12th, 2022 | ChannelPro
Erick and Rich discuss Kaseya’s revised auto-renewal policy, how to keep new managed service clients happy during onboarding, and an interesting job listing for anyone who likes the sound of sleeping for a living.
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August 8th, 2022 | Geoffrey Oldmixon
Use client metrics like profitability, tech support time, willingness to accept advice, and how they treat your staff to weed out those who pose more trouble than they’re worth.
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August 4th, 2022 | Kathy Wagner
An acquisition can start an exciting new chapter for a managed service provider, but only if it’s done right.
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July 29th, 2022 | ChannelPro
Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.
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July 26th, 2022 | Emily Glass
Four lessons learned that can help women rise to the C-suite and champion the channel.
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July 25th, 2022 | Juan Carlos Bosacoma
CIO Landing’s growth strategy of acquisition, franchising, and organic expansion starts by establishing a competitive edge in hiring.
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July 22nd, 2022 | ChannelPro Weekly
Seems like you can’t trust anyone these days, and ESPECIALLY not zoos, where the “animals” always seem to be “napping.” Really burns us up.
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July 22nd, 2022 | ChannelPro
Erick and Rich discuss Microsoft’s cautious messaging during its Inspire partner conference, how to prevent your best techs from leaving for another employer, and the dubious opportunity now available in Cincinnati to smell a corpse flower in full bloom.
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July 21st, 2022 | Esther Shein
Having younger staff mentor senior executives to gain new perspective is gaining momentum as a way to develop more equitable leaders.
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August 10th, 2022 | Colleen Frye
The six-city, two-day conference series headed south to North Carolina’s “Queen City” with a lineup of educational sessions addressing the top issues and trends managed service providers and integrators care about.
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August 8th, 2022 | ChannelPro
Hot topics trending on the members-only ASCII Group Forum. Come join the conversation...
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August 2nd, 2022 | ChannelPro
Canada was the latest stop in The ASCII Group’s MSP Success Summit 2022 series of educational and networking events for MSPs and IT business owners.
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July 6th, 2022 | ChannelPro
Hot topics trending on the members-only ASCII Group Forum. Come join the conversation...
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