The purpose of this report is to empower MSPs and IT solution providers to hone defense and recovery strategies in order to keep SMBs safe in the year ahead.
Join Erick and Rich as they discuss the potentially game-changing RMM system Kaseya has coming, how to handle a sales prospect who says “we’ve got a guy,” and just how big the biggest freshwater fish ever caught turns out to be.
Erick and Rich discuss Cisco’s big MSP recruiting drive, why you should have an offboarding process for clients that’s as good as your onboarding process, and whether or not being removed from a vat of chocolate you’re swimming in is really being “rescued”.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Disaster recovery plans are widely accepted as a way to ensure all critical data, IT systems and networks can be recovered in any event classed as an emergency. These plans also ensure that corporate business objectives can be achieved during the disruption. In short, it is a plan that keeps a business operational.
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Named after a former ChannelPro executive editor who passed away five years ago, the award will grant $5,000 to a talented young woman looking to start a career in technology.
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Erick and Rich dive into the upbeat numbers in this year’s ChannelPro State of the Channel report, explain why ticket escalation rate is a KPI, and ponder why anyone would think sneaking reptiles across the border in your pockets is a good plan.
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Join Brian Doyle, Tim McNeil, and Robb Rogers, the hosts of the MSP Business School podcast, for a conversation with our own Joel Zaidspiner about why keeping pace with the IT industry’s latest is a must for managed service providers.
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Since its launch in 2021, the women-only network reimagines a supportive environment focused on business growth and operational excellence.
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Erick and Rich tally up the reasons why direct-to-cloud BDR is on the rise, discuss a new and better way to sell BDR, and agree that the man who discovered a pearl worth thousands of dollars in his clam dinner is the good news story we need right now.
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An automated, centralized documentation system shows potential investors your house is in order and saves time during the merger and acquisition process.
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Erick and Rich discuss the big integration news from Nerdio, explain why ensuring you have the service capacity you need to keep up with growth in advance is a wise idea, and celebrate the GOAT goat who assisted sheriff’s deputies in Virginia on an arrest.
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Southern California was the latest stop in The ASCII Group’s MSP Success Summit 2022 series of educational and networking events for MSPs and IT business owners.
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After hitting a milestone of 500 MSP partners, Gradient MSP is keeping the pedal to the metal with its integration program, service plan, and community outreach.
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The six-city, two-day conference series rode southwest into Dallas with a lineup of educational sessions addressing the top issues and trends managed service providers and integrators care about.
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