Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Screening tools and AI-enabled matching can aid your hiring process, but human discernment is still needed to avoid bias and determine culture fit.
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George Bardissi, founder and CEO of the MSP Initiative, talks with ChannelPro's Joel Zaidspiner about a new event launched after the Channel Strong tour bus was parked.
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By stressing cyber hygiene along with prevention and continuous protection, service providers can fill the gap in endpoint security management.
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When a cyber attack hits, time is of the essence for restoring systems, identifying stakeholders, and preventing further damage. Here’s some advice for creating IR plans.
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Software To Go has reached a 40-year milestone by pioneering annual service contracts while differentiating with a retail presence and close, consultative relationships with clients.
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The ASCII Edge MSP event gathered Chicago-area managed service and IT solution providers for two days of business-building education and networking.
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