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Erick and Rich discuss favorite insights from Service Leadership’s new industry profitability report, what makes for a good—and bad—statement of work, and how a 13-year-old on her way to medical school next year makes us all look like slackers.
Erick and Rich discuss Microsoft’s cautious messaging during its Inspire partner conference, how to prevent your best techs from leaving for another employer, and the dubious opportunity now available in Cincinnati to smell a corpse flower in full bloom.Latest Slideshows
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Business Center
July 19th, 2022 | Samuel Greengard
Though still a young product, Windows 365 is the most important addition to Microsoft’s cloud portfolio in years. Here’s what you should know.
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July 15th, 2022 | ChannelPro
Erick and Rich discuss N-able’s new solution bundle for emerging MSPs, the awesome employee training tool you already have but don’t use (hint: it’s LinkedIn), and a guy who loves pizza SO much he nearly climbed into an oven to get some.
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July 11th, 2022 | Martin Sinderman
When executed well, performance reviews can be a powerful tool for enhancing employee productivity and driving retention.
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July 8th, 2022 | ChannelPro
Happy (belated) 4th! Erick and Rich mark the occasion by discussing why N-able bought a cloud management vendor, why now’s a good time to focus on the bottom line as well as revenue, and why there’s something fishy about a 95-0 soccer score.
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July 7th, 2022 | Pedro Pereira
Best practices for replacing sloppy access permissions management with with permissions hygiene.
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July 1st, 2022 | ChannelPro Weekly
Heads up! There’s a new ChannelPro Weekly coming at you featuring Matt, Rich, guest host Vince Tinnirello of Anchor Network Solutions, and ChannelPro Managing editor Colleen Frye.
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July 1st, 2022 | ChannelPro
Erick and Rich discuss HPE’s new as-a-service partner program, the many ways to motivate client and employee behavior, and the world’s first, and we hope only, zero-star hotel.
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June 30th, 2022 | Lincoln Lincoln
MSPs are in a position to compare, recommend, integrate, and manage multiple clouds tailored to the needs of each customer.
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June 24th, 2022 | ChannelPro
Join Erick and Rich as they discuss the potentially game-changing RMM system Kaseya has coming, how to handle a sales prospect who says “we’ve got a guy,” and just how big the biggest freshwater fish ever caught turns out to be.
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June 21st, 2022 | Geoffrey Oldmixon
MSPs can foster long-term client relationships through documented processes, value-based communications, and a culture of problem-solving.
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Business News
August 10th, 2022 | Colleen Frye
The six-city, two-day conference series headed south to North Carolina’s “Queen City” with a lineup of educational sessions addressing the top issues and trends managed service providers and integrators care about.
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August 8th, 2022 | ChannelPro
Hot topics trending on the members-only ASCII Group Forum. Come join the conversation...
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August 2nd, 2022 | ChannelPro
Canada was the latest stop in The ASCII Group’s MSP Success Summit 2022 series of educational and networking events for MSPs and IT business owners.
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July 6th, 2022 | ChannelPro
Hot topics trending on the members-only ASCII Group Forum. Come join the conversation...
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