Erick and Rich share thoughts on the latest ChannelPro State of the Channel survey, suggestions on leveraging ChatGPT to boost productivity and strengthen client relationships, and some very special news about the future of this podcast.
Erick and Rich discuss why news from Nerdio and Microsoft made this a big week in cloud management, why it’s never too soon to get rid of a toxic employee, and why getting a victory tattoo of your favorite team BEFORE the big game can be a bad idea.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
In this issue: Next Wave in Backup and Storage | The Sustainability Opportunity | Co-Managed IT Game Plan | ChatGPT and Business Efficiency | Role of AI in Help Desk - Read More
Datto alum are some of the backers of Cork, the startup that aims to make financial protection simple and accessible for MSPs and their customers.
- Read More
Startup Helpt, an on-shore 24/7/365 service desk, made its channel debut at the ChannelPro SMB Forum in Chicago last week and announced a new pricing plan designed for the MSP model.
- Read More
At last week’s ChannelPro SMB Forum in Chicago, SaaS Alerts discusses additional RMM support for Unify and an upcoming configuration module for its cybersecurity platform.
- Read More
Managed service providers who aren’t yet helping SMB customers meet environmental, social, and governance (ESG) initiatives are missing an opportunity to grow business and help the planet.
- Read More