IT and Business Insights for SMB Solution Providers

Webinar: Securely Sharing Client Documentation with Techs and Clients

Erick Simpson

It's one thing to document your client networks - a critical process that can increase service efficiencies 30% or higher - but how do you securely store, share and update it?

Your techs, engineers and customers need access to their documentation, but how do you manage access rights, change control and maintain an effective audit trail?

That's what we'll be sharing during this security-enhancing, efficiency-improving, margin-growing business improvement Webcast - so register now!

Webinar Thursday March 21st @ 8am PST / 10am CST / 11am EST

All Attendees Get My Best-Seller "The Best NOC and Service Desk Operations BOOK EVER!
The Best I.T. NOC and Service Desk Operations BOOK EVER!

Attend this Webinar and get a download of the fourth publication in my best-selling MSP Mastered™ Series, at 476 pages, The Best NOC and Service Desk Operations BOOK EVER! reveals how to build, staff and maintain a NOC and Service Desk effectively and profitably, along with best practices and techniques to increase efficiencies and net profits for these critical business service delivery business units.

About Erick Simpson

Co-founder of one of the first "Pure Play" MSPs in the industry, and creator of the MSP Mastered™ Methodology for Managed Services business performance improvement, Erick Simpson is a strategic technology business growth and MSP Transformation specialist and one of the most prolific, recognized and sought-after business improvement and transformation experts, authors and speakers in the industry.

With over 30 years of experience in the IT industry as an Enterprise CIO, MSP, Strategic Coach and Consultant, Erick is a Business Process Improvement Expert with hundreds of successful IT Solution Provider, MSP, Cloud and Security practice business transformation consulting engagement outcomes.

Erick Simpson

Erick Simpson

Founder & Chief Strategist
ErickSimpson.com

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The post Webinar: Securely Sharing Client Documentation with Techs and Clients appeared first on ErickSimpson.com.

About the Author

Erick Simpson's picture

A Technology Businesses and Channel Growth and Transformation Consultant | Business Process Improvement, M&A and Integration Expert

Co-Founder of one of the first "Pure Play" MSPs in the industry, and creator of the MSP Mastered™ Methodology for Managed Services business performance improvement and the Vendor Channel Maturity Level Index™ that identifies IT channel program maturation for strategic growth, Erick Simpson is a strategic technology business growth and transformation specialist. He is experienced in improving top and bottom-line business performance by increasing operational efficiencies, boosting marketing and lead generation outcomes, accelerating sales velocity, shortening sales cycles and maximizing service efficiencies.

With over 30 years of experience in the IT industry as an Enterprise CIO, MSP, Strategic Coach and Consultant, Erick is a Business Process Improvement Expert with hundreds of successful IT Solution Provider, MSP, Cloud and Security practice business improvement consulting engagement outcomes.

One of the most prolific, recognized and sought-after  business improvement and transformation experts, authors and speakers in the industry, Erick has contributed to numerous industry publications and spoken at hundreds of events.

His published works include "The Guide to a Successful Managed Services Practice"; the definitive book on Managed Services, “The Best I.T. Sales & Marketing BOOK EVER!”, “The Best I.T. Service Delivery BOOK EVER!” and “The Best NOC and Service Desk Operations BOOK EVER!”, along with 50 Best Practice Guides.

Consulting Services for MSPs and Channel Vendors: http://www.ericksimpson.com

LinkedIn: https://www.linkedin.com/in/ericksimpson
Facebook: https://www.facebook.com/erickdsimpson
Twitter: https://twitter.com/ericksimpson

 

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