IT and Business Insights for SMB Solution Providers

Technical Webinar: You’re Doing Network Monitoring All Wrong

You're Doing Network Monitoring All Wrong!

Watch Now On – Demand!

You and your technical team have probably been monitoring networks for a long time. But I doubt you’re getting every ounce of value out of your platform and processes to lower your overall labor costs – and more importantly – make more money with your existing clients, all while reducing your techs’ stress and improving their morale.

Do I have your attention? This is not your typical Webinar that simply re-hashes things you already know. Instead, we’ll challenge you to think differently about network monitoring and how it can become a true profit-center for your service department, instead of the cost center it probably is.

Join me as I reveal the common misconceptions about network monitoring, and how my top-performing MSP partners use and position these services to not only increase net profit but grow top-line revenue with clients as well.

This must-attend session is for technical leaders and teams only and will include specific strategies and how-to’s that you can implement immediately to reduce your service delivery labor and stress (improving staff satisfaction and morale) while increasing your value to your clients.

During this session, I will:

  1. Reveal why traditional “network monitoring” doesn’t cut it anymore – and how to flip the script to make it a true profit center and revenue generator
  2. Share 3 new ways to use these services to grow lifetime strategic value with clients you probably aren’t doing
  3. Discuss how to position these services and use reporting correctly to keep clients for life
  4. Demonstrate ways to improve staff morale and satisfaction to reduce churn
  5. Host a candid Q&A session with attendees and a panel of partners that will share their insights on how they are executing these strategies successfully

About the Author

Erick Simpson's picture

A Technology Businesses and Channel Growth and Transformation Consultant | Business Process Improvement, M&A and Integration Expert

Co-Founder of one of the first "Pure Play" MSPs in the industry, and creator of the MSP Mastered™ Methodology for Managed Services business performance improvement and the Vendor Channel Maturity Level Index™ that identifies IT channel program maturation for strategic growth, Erick Simpson is a strategic technology business growth and transformation specialist. He is experienced in improving top and bottom-line business performance by increasing operational efficiencies, boosting marketing and lead generation outcomes, accelerating sales velocity, shortening sales cycles and maximizing service efficiencies.

With over 30 years of experience in the IT industry as an Enterprise CIO, MSP, Strategic Coach and Consultant, Erick is a Business Process Improvement Expert with hundreds of successful IT Solution Provider, MSP, Cloud and Security practice business improvement consulting engagement outcomes.

One of the most prolific, recognized and sought-after  business improvement and transformation experts, authors and speakers in the industry, Erick has contributed to numerous industry publications and spoken at hundreds of events.

His published works include "The Guide to a Successful Managed Services Practice"; the definitive book on Managed Services, “The Best I.T. Sales & Marketing BOOK EVER!”, “The Best I.T. Service Delivery BOOK EVER!” and “The Best NOC and Service Desk Operations BOOK EVER!”, along with 50 Best Practice Guides.

Consulting Services for MSPs and Channel Vendors:



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