IT and Business Insights for SMB Solution Providers

New Podcast: Successfully Implement Your Cloud Service Bundle

This morning I posted a new SMB Community Podcast with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP. It's the third installment in a six-part series entitled Remote Control Deep Dive: Build and Grow Your Business.

In the series, we're talking about how to get the most out of your remote control tools - and make more money.

Here, Dave talks about the role SolarWinds MSP's Take Control tool can play in implementing your cloud service offering - AND your policies around privacy and access to client machines.

Available as either a video or audio download.

Check it out today at www.smbcommunitypodcast.com or on iTunes. Just look for SMB Community Podcast.

The topics in this podcast series include:

- What to Look for In a Remote Support Tool
- Making Money - Break Fix vs. Managed Services
- Implementing Your Cloud Services Bundle
- Remote Control – A New Hope for Security
- Manage the Customer Experience/Manage the Customer Relationship
- Remote Control as the Ultimate Sales Tool

Tune in next Thursday for Episode Four . . . A New Hope for Security!

:-)

About the Author

Karl W. Palachuk, is a technology consultant, author, speaker, trainer, and coach. He is the author of fifteen books. He has built several successful businesses, including two managed services companies. His books include Managed Services in a Month and The Network Documentation Workbook. Karl is a frequent trainer and speaker in the SMB Community. His popular blog can be found at SmallBizThoughts.com. He has more than twenty years experience as an I.T. professional and serves on advisory panels for several hardware and software companies.

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