IT and Business Insights for SMB Solution Providers

New Podcast Series: Remote Control Deep Dive

Mark Your Calendars . . . Subscribe to the Podcast . . .

I am happy to announce a new six-part deep dive podcast series over at SMB Community Podcast (www.smbcommunitypodcast.com).

Remote Control Deep Dive: Build and Grow Your Business

Here's what we're up to. I have a very special guest scheduled. We're going to look into using remote control tools to help you grow your business - Managed Services or Break/Fix. Our topics are:

1. What to Look For in a Remote Support Tool
2. Making Money - Break Fix vs. Managed Services
3. Implementing Your Cloud Services Bundle
4. Remote Control – A New Hope for Security
5. Manage the Customer Experience/Manage the Customer Relationship
6. Remote Control as the Ultimate Sales Tool

The podcast series will start Thursday, November 8th. We're going to skip Thanksgiving (Nov. 22nd) so you can focus on your turkey. So the overall schedule looks like this:

Nov. 8th - What to Look For in a Remote Support Tool
Nov. 15th - Making Money - Break Fix vs. Managed Services
Nov. 29th - Implementing Your Cloud Services Bundle
Dec. 6th - Remote Control – A New Hope for Security
Dec. 13th - Manage the Customer Experience/Manage the Customer Relationship
Dec. 20th - Remote Control as the Ultimate Sales Tool

This will be brief podcasts, but focused entirely on some best practices and tips for making money and getting the most out of your remote control tool.

There is no registration. Just hop over to www.smbcommunitypodcast.com to check it out.

But if you want to make sure you don't miss any announcements, please subscribe to my newsletter now.

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Tell your friends and neighbors. But mostly, please share this on your social media and any IT forums you participate in. Thank you!

:-)

About the Author

Karl W. Palachuk, is a technology consultant, author, speaker, trainer, and coach. He is the author of fifteen books. He has built several successful businesses, including two managed services companies. His books include Managed Services in a Month and The Network Documentation Workbook. Karl is a frequent trainer and speaker in the SMB Community. His popular blog can be found at SmallBizThoughts.com. He has more than twenty years experience as an I.T. professional and serves on advisory panels for several hardware and software companies.

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