This is basically the closest you're going to get to a business-in-a-box when it comes to managed services!
It really is the Operations Manual for running a modern, successful technology consulting business. Now only $199.95 for the four-volume set.
(Note: Prices haven't dropped yet at Amazon. But we don't sell directly to them, so we really don't control their pricing. I did send them a note about the lower prices.)
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Every computer consultant, every managed service provider, every technical consulting company - every successful business - needs SOPs! One of the greatest books an entrepreneur can read is The Emyth Revisited by Michael Gerber. The conclusion of that book is very powerful: Document your processes.
When you document your processes and procedures, you design a way for your company to have repeatable success. And as you fine-tune those processes and procedures, you become more successful, more efficient, and more profitable.
Topics in the 4-book set include:
- Getting Started
- Client Management
- Employees and H.R.
- Company-wide Policies
- Technical Support Policies and Procedures
- Practical Examples
- (Monthly Maintenance, Backup and Disaster Recovery, and more)
Almost every consultant I talk to or coach has the same issues: They need better procedures. They need better processes. They are too busy to create this stuff from scratch. Key pieces of knowledge are in one person's head (often the owner). That ties the owner to the company and limits growth. It also makes the owner the choke-point for everything in the organization.
This four-book set includes more than 1,300 pages and covers everything you need to set up, run, and fine-tune a great consulting business. PLUS there are dozens of downloads that include additional material, valuable checklists, Excel spreadsheets, and more.