IT and Business Insights for SMB Solution Providers

The MSP Dilemma – Webinar

Thursday, November 4th @ 8am PT

Join me and Luis Giraldo (CEO, Ook & CXO, ScalePad) as we tackle a dilemma facing many MSPs today — QBRs that aren’t reliably getting clients to change. During this session, we’ll focus on a unique and effective approach to using Quarterly Business Reviews to add tremendous strategic value to your client relationships and grow client lifetime value.

We’ll cover what to do and what not to do in your strategic QBRs, how often to conduct them and which type of clients never to schedule them with. In addition we’ll reveal the Agenda you should always use for your QBR meetings, the one thing you should never leave a QBR meeting without, and how to forecast and realize new revenue every quarter by conducting your QBRs properly.

Attend and learn:

  • A shared accountability framework and how it can help build success into managed services agreements
  • How non-sales-minded MSPs can change the mindset of QBRs from a sales activity to a service activity
  • What’s needed to make the shift towards improving clients’ technology experiences

Live attendees will receive my 3 Best-Selling Audiobook Downloads:

  1. The Guide to a Successful Managed Services Practice Audiobook
  2. The Best I.T. Sales and Marketing BOOK EVER! Audiobook
  3. The Best I.T. Service Delivery BOOK Ever! Audiobook


Erick Simpson's 3 Audiobook Bundle


I encourage you and your staff to register for my Free MSP Mastered® certification program now, and I look forward to seeing you online!

**Outstanding presentation** This is gold! – Scott

Great job, thanks for the great info! Lots to digest – Todd

Thank you very much for this valuable information. Awaiting next class – Nick

Yoohoo! Not bored after one hour – that’s a huge zoom day! – Vasile

Great presentation! Thanks very much! – Nate

Excellent presentation, thank you! – Chris

Wow! Thanks very much guys for such a great and informative session! – Max

Register Now

Plus: Click here to register for more of our weekly MSP Mastered® Webcasts as they’re scheduled – check back often!


The post The MSP Dilemma – Webinar appeared first on Erick Simpson.

About the Author

Erick Simpson's picture

A Technology Businesses and Channel Growth and Transformation Consultant | Business Process Improvement, M&A and Integration Expert

Co-Founder of one of the first "Pure Play" MSPs in the industry, and creator of the MSP Mastered™ Methodology for Managed Services business performance improvement and the Vendor Channel Maturity Level Index™ that identifies IT channel program maturation for strategic growth, Erick Simpson is a strategic technology business growth and transformation specialist. He is experienced in improving top and bottom-line business performance by increasing operational efficiencies, boosting marketing and lead generation outcomes, accelerating sales velocity, shortening sales cycles and maximizing service efficiencies.

With over 30 years of experience in the IT industry as an Enterprise CIO, MSP, Strategic Coach and Consultant, Erick is a Business Process Improvement Expert with hundreds of successful IT Solution Provider, MSP, Cloud and Security practice business improvement consulting engagement outcomes.

One of the most prolific, recognized and sought-after  business improvement and transformation experts, authors and speakers in the industry, Erick has contributed to numerous industry publications and spoken at hundreds of events.

His published works include "The Guide to a Successful Managed Services Practice"; the definitive book on Managed Services, “The Best I.T. Sales & Marketing BOOK EVER!”, “The Best I.T. Service Delivery BOOK EVER!” and “The Best NOC and Service Desk Operations BOOK EVER!”, along with 50 Best Practice Guides.

Consulting Services for MSPs and Channel Vendors:



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