I'd like to invite you to attend my next MSP Mastered® Webinar titled: "Tiering, Staffing and Capacity Planning".
When: Thursday, August 22nd @ 10am PST / 1pm EST
Recruiting and retaining talented employees are keys to business growth, competitive advantage and client satisfaction - but how do you know who to hire next, and when? The solution lies in tying each hiring decision to objective capacity planning metrics such as desired sales growth, forecasted project work, service desk ticket load and more.
During this session, we'll share the formulas that justify hiring decisions and how to use my Sales, Sales Engineer, Project, Service Desk and On-Boarding Engineer Capacity Planning Calculator to hire more confidently, manage operations, and take control to increase current and future business profitability.
Join me and industry veteran Luis Giraldo from IT Glue for part 2 of our webinar series that will take an intriguing, foresightful look at how best-in-class MSPs are future-proofing their business by mastering the art of constant change and delivering top performance.
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