Thursday, October 14th @ 9am PT
I’m delivering my NEW MSP Mastered® Certification Program FREE in 2021!
My Nineteenth Webinar in the Series Starts Thursday, October 14th @ 9am PT
During this advanced business growth session, I’ll reveal how to prepare for and conduct effective Quarterly Business Reviews (QBRs) that can help your clients increase their efficiencies and productivity, mitigate business pain and risk and maintain a competitive advantage in their markets through technology – all while keeping your sales and project pipelines full in advance quarter over quarter.
Session attendees receive the following MSP Mastered® tool: Strategic QBR Agenda Template.
About the MSP Mastered® Certification Series
The MSP Mastered® Certification Series includes 4 Levels with 6 live thought-leadership Webinar classes each plus Q&A, along with a quiz; and the tools, templates and resources needed to implement the strategies covered, and is delivered twice a month throughout 2021.
First up is Level One: Operational Fundamentals (Available On-Demand)
Jan 21: Understanding Your Financials
Jan 28: Determining Your True Cost of Service Delivery and Profit
Feb 11: Staffing, Hiring, and Designing High-Performing Compensation Plans
Feb 25: Pricing and Bundling for Profit
Mar 11: Developing Effective Master Service Agreements and SOWs
Mar 25: Optimizing and Integrating Your Business Platforms
Second is Level Two: Service Essentials (Available On-Demand)
Apr 8: Project Management Best Practices to Eliminate Scope Creep and Seep
Apr 22: The Service Dispatch Process for SLA Success and Max Tech Utilization
May 13: Service Desk Incident Escalation & Lifecycle Manage. for Resolution
May 27: Service Desk Reporting and KPI Analysis
Jun 10: Service Desk Management for Continual Improvement
Jun 24: New Client On-Boarding by the Numbers
Third is Level Three: Sales Mastery (Available On-Demand)Jul 15: Marketing and Lead Generation
Jul 29: Sales Prospecting and Appointment-Setting
Aug 12: Sales Qualifying
Aug 26: Sales Proposal Development
Sep 16: Delivering the Sales Presentation
Sep 30: Overcoming Objections and Closing the Sale
Fourth is level Four: Business Growth Optimization
Oct 14: Growing Client Lifetime Value with Effective QBRs
oct 28: Advanced Prospecting with Live Events
Nov 10: Advanced Up-Selling and Cross-Selling Techniques
Nov 18: Selling to the Mid- and Enterprise Markets
Dec 2: Strategies to Accelerate Growth Via Acquisition
Dec 16: Exit Strategies – Selling at the Highest Valuation
I encourage you and your staff to register for my Free MSP Mastered® certification program now, and I look forward to seeing you online!
**Outstanding presentation** This is gold! – Scott
Great job, thanks for the great info! Lots to digest – Todd
Thank you very much for this valuable information. Awaiting next class – Nick
Yoohoo! Not bored after one hour – that’s a huge zoom day! – Vasile
Great presentation! Thanks very much! – Nate
Excellent presentation, thank you! – Chris
Wow! Thanks very much guys for such a great and informative session! – Max
Plus: Click here to register for more of our weekly MSP Mastered® Webcasts as they’re scheduled – check back often!
The post Growing Client Lifetime Value with Effective QBRs – Webinar appeared first on Erick Simpson.
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About the Author
A Technology Businesses and Channel Growth and Transformation Consultant | Business Process Improvement, M&A and Integration Expert
Co-Founder of one of the first "Pure Play" MSPs in the industry, and creator of the MSP Mastered™ Methodology for Managed Services business performance improvement and the Vendor Channel Maturity Level Index™ that identifies IT channel program maturation for strategic growth, Erick Simpson is a strategic technology business growth and transformation specialist. He is experienced in improving top and bottom-line business performance by increasing operational efficiencies, boosting marketing and lead generation outcomes, accelerating sales velocity, shortening sales cycles and maximizing service efficiencies.
With over 30 years of experience in the IT industry as an Enterprise CIO, MSP, Strategic Coach and Consultant, Erick is a Business Process Improvement Expert with hundreds of successful IT Solution Provider, MSP, Cloud and Security practice business improvement consulting engagement outcomes.
One of the most prolific, recognized and sought-after business improvement and transformation experts, authors and speakers in the industry, Erick has contributed to numerous industry publications and spoken at hundreds of events.
His published works include "The Guide to a Successful Managed Services Practice"; the definitive book on Managed Services, “The Best I.T. Sales & Marketing BOOK EVER!”, “The Best I.T. Service Delivery BOOK EVER!” and “The Best NOC and Service Desk Operations BOOK EVER!”, along with 50 Best Practice Guides.
Consulting Services for MSPs and Channel Vendors: http://www.ericksimpson.com
LinkedIn: https://www.linkedin.com/in/ericksimpson
Facebook: https://www.facebook.com/erickdsimpson
Twitter: https://twitter.com/ericksimpson
