IT and Business Insights for SMB Solution Providers

Erick Simpson's Best Books and Training - Now at SMB Books!

I am extremely pleased to announce that we have made a deal with Erick Simpson - one of the founders of the Managed Services business model - to distribute his best books and training materials over at SMB Books.

In fact, we have a special section just for Erick's Stuff!

AND we've got a special new price. Each of these books is currently available from us at only $39.95. And the bundle of all four is only $139.95!

Here's what we've got:

Guide to a Successful Managed Services Practice - What Every SMB IT Service Provider Should Know

The Guide to a Successful Managed Services Practice applies some of the most innovative and highly effective Managed Services techniques ever developed, and proven to increase long-term predictable revenue, thereby increasing an IT Organization's value. Leverage Erick Simpson's successful Managed Services concepts.

Best I.T. Sales & Marketing Book Ever! - Selling and Marketing Managed Services

Following up on the success of The Guide to a Successful Managed Services Practice - What Every SMB IT Service Provider Should Know...; the definitive book on transitioning a reactive IT business model to proactively-delivered Managed Services, Erick Simpson's The Best I.T. Sales & Marketing BOOK EVER! focuses squarely on one of the most challenging aspects of running a successful I.T. practice - growing through effective sales and marketing.

Best I.T. Service Delivery Book Ever! Hardware Warranty, Break-Fix, Professional and Managed Services

The third publication in Erick Simpson's best-selling Managed Services Series, The Best I.T. Service Delivery BOOK EVER! covers all aspects of delivering I.T. and technical services to end-customers through 4 types of service delivery models Hardware Warranty, Break-Fix, Professional and Managed Services. This comprehensive resource details best practices for service delivery, including a description of each service model and strategies for maintaining or maximizing each model, as well as migrating from one service model to another.

Best NOC and Service Desk Operations BOOK EVER! For Managed Services
The Best NOC and Service Desk Operations BOOK EVER! reveals how to build, staff and maintain a NOC and Service Desk effectively and profitably, along with best practices and techniques to increase efficiencies and net profits for these critical business service delivery business units.

Erick Simpson is the co-founder of one of the first "Pure Play" MSPs in the industry, and creator of the MSP Mastered™ Methodology for Managed Services business performance improvement.

He is a strategic technology business growth and transformation specialist and one of the most prolific, recognized and sought-after business improvement and transformation experts, authors and speakers in the industry.

Erick has contributed to numerous industry publications and events and authored over 40 business improvement best practice guides and 4 best-selling books.

With over 30 years of experience in the IT industry as an Enterprise CIO, MSP, Strategic Coach and
Consultant, Erick is a Business Process Improvement Expert with hundreds of successful IT Solution
Provider, MSP, Cloud and Security practice business transformation consulting engagement outcomes.

Visit the Erick Simpson Page at Small Biz Thoughts!

And learn more about Erick and his services at


Still the best Quick-Start Guide to Managed Services: 

by Karl W. Palachuk 
Now only $39.95 at SMB Books!

Ebook or Paperback

Learn More!

About the Author

Karl W. Palachuk, is a technology consultant, author, speaker, trainer, and coach. He is the author of fifteen books. He has built several successful businesses, including two managed services companies. His books include Managed Services in a Month and The Network Documentation Workbook. Karl is a frequent trainer and speaker in the SMB Community. His popular blog can be found at He has more than twenty years experience as an I.T. professional and serves on advisory panels for several hardware and software companies.

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