IT and Business Insights for SMB Solution Providers

Erick Simpson’s February 2019 Business Transformation Newsletter

Erick Simpson

Back to Basics...

I've been thinking a lot lately about what I should be doing differently in 2019 than I've done before to differentiate myself from my competitors and add more value to my client engagements. I'm been finding this tough to do, and I'm sure you face the same challenges in growing your IT organization.

I mean, on the one hand we all deliver a suite of "must-have" services that our clients appreciate and receive tons of value from. Then we have other services that we may have offered as a one-off, or offer infrequently and don't really promote due to different factors. We also have a few services we may have delivered in the past that are great services but we don't really promote anymore for whatever reason.

And finally we have a wish list of services that we would like to deliver, but that would take more time, energy and effort than we currently have in order to fully develop, market and sell them.

I've ultimately decided that I'm going back to the basics, and deliver only those services that offer the highest value to my clients (and the greatest profit potential for me) and really move the needle for them. Over the years, I've discovered that the more strategic I can be to my clients, the greater the benefit I can be to them, and this means getting back to the basics and best practices for business improvement and growth.

I'd love to hear your feedback, and what you're changing up in your business this year. Drop me an email and let's compare notes....

Join me in Atlanta March 5th at Karl Palachuk's Making Money in 2019 Event!

Join me live in Atlanta March 5th at Karl Palachuk's Making Money in 2019 Event. I'll be presenting key sessions to grow your business along with industry experts Karl Palachuk, Amy Babinchak, Jennifer Fields, Manuel Palachuk and Dave Seibert - don't miss it!

Watch my On-Demand Webinar:
Best Practices for Documenting Client Networks

We've all been there - a new client signs up for service, and before you know it they're opening tickets and expecting stellar response and resolution times from us. LET'S STOP THE MADNESS and implement best practices for On-Boarding and Documenting their networks so we have a real opportunity to exceed their expectations and maximize efficiencies and profitability as quickly as possible.

That's what you'll learn during this efficiency-improving, margin-growing, client satisfaction high-fiving Webcast!

All Registrants Get My Network Information Form Free!

My Strategic Business Improvement Meetings Identify and Eliminate Roadblocks to Your Business Growth

I'll personally spend an entire day with you and your team at your offices and wear out every one of your White Board Markers as we break past your business and sales growth, service efficiency and profitability bottlenecks.

We'll roll up our sleeves and work together in a candid, strategic manner where no stone of your business is left unturned as we uncover the keys to breaking past your historical business obstacles. At the end of the day, I'll leave you with a step-by-step plan to realize your next 12 months of accelerated business growth. My clients tell me that they've never experienced such a positive, business changing engagement from any other resource EVER.


Don't hesitate - schedule a call with me today to explore how I can deliver the positive business transformation for you that so many others have experienced.

Click the Player Button Below to Learn More and Watch My Testimonials!

Build a High Performing Team - Get the Right Staff in the Right Seats on the Bus Doing Things Right

DISC is the most widely used behavioral assessment tool, adopted by organizations around the world to improve teamwork and understand different communication styles. I'm a DISC and Motivators Behavioral Specialist Certified through TTI to help you build your organization with the right people, and help you understand how to motivate and lead them more effectively. Backed by 30 years of research, I use DISC to help reveal hidden talents and skills that create high-performing teams.

To better understand the uniqueness and quality of my DISC, Motivators, Sales Skills Index instruments and others, and how they can help you hire, build and develop high-performing operational, technical and sales teams, click the button below to watch a short overview video and learn more about these business-transformation tools I use with my most successful clients.

Looking for a Highly-Rated, Dynamic
Speaker for Your Next Event?

I'm available to speak at your Industry events, conferences, company meetings, lunch 'n learns and Webinars. As one of the most sought-after technology speakers in the industry, I've delivered hundreds of dynamic, informative Keynotes, Breakout Sessions, Workshops, Classes, Lunch 'n Learns and Webinars for Technology Providers, Vendors, Manufacturers and Distributors.

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About the Author

Erick Simpson's picture

A Technology Businesses and Channel Growth and Transformation Consultant | Business Process Improvement, M&A and Integration Expert

Co-Founder of one of the first "Pure Play" MSPs in the industry, and creator of the MSP Mastered™ Methodology for Managed Services business performance improvement and the Vendor Channel Maturity Level Index™ that identifies IT channel program maturation for strategic growth, Erick Simpson is a strategic technology business growth and transformation specialist. He is experienced in improving top and bottom-line business performance by increasing operational efficiencies, boosting marketing and lead generation outcomes, accelerating sales velocity, shortening sales cycles and maximizing service efficiencies.

With over 30 years of experience in the IT industry as an Enterprise CIO, MSP, Strategic Coach and Consultant, Erick is a Business Process Improvement Expert with hundreds of successful IT Solution Provider, MSP, Cloud and Security practice business improvement consulting engagement outcomes.

One of the most prolific, recognized and sought-after  business improvement and transformation experts, authors and speakers in the industry, Erick has contributed to numerous industry publications and spoken at hundreds of events.

His published works include "The Guide to a Successful Managed Services Practice"; the definitive book on Managed Services, “The Best I.T. Sales & Marketing BOOK EVER!”, “The Best I.T. Service Delivery BOOK EVER!” and “The Best NOC and Service Desk Operations BOOK EVER!”, along with 50 Best Practice Guides.

Consulting Services for MSPs and Channel Vendors:



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