IT and Business Insights for SMB Solution Providers

Community Update - Fifteen Hours of Audio Plus Live Classes Added

I just posted a six minute Community News update video. Check it out:

Visit the Small Biz Thoughts Community at

Here's the quick summary of content we've added this month:

  • Stay Focused on Your Business (audio program, 2017)
  • Managed Services Operations Manual, vol. 3 (audio book) 
  • Service Agreements Improved Managed Services (audio training)
Plus we are in the middle of the very popular Mini-Class Client Roadmap Deep Dive. Week One is recorded and ready to download in the Community. Week Two will be Wednesday, November 21st. 
I've gotten a number of questions about the Mini-Classes. So let me clarify. First, the mini-classes are for sale to non-members at $99 each. They are 100% free to Community members. 
Second, all mini-classes are recorded. They are available for immediate download. So, if you want to review the older classes, you can download them immediately as a member. If you are not a member, you cannot buy them anywhere at any price. Membership has its privileges.
The next mini-class (in December) is on Tuning Up Your YouTube. As always, guaranteed to be great content. If you're a member, you may also want to download the last mini-class: Local Advertising for ITpreneurs. This is a truly amazing class by Mark Smith from ChannelPro. I promise you'll learn something really cool in the first hour.
Tuesday, Nov. 20th we will post the audio program Perfect Profitable Projects – Audio program with Karl W. Palachuk and Matt Makowicz. This lengthy program originally sold for $400. Now it is exclusively available to members in the Small Biz Thoughts Community - for free.
If you get bored over the long Thanksgiving holiday, download a dozen hours of audio programming and enjoy!
I highly encourage you to bookmark and follow the "What's New" Blog for the SBT Community.

And if you're not a member, start with the video above. But you can a lot more information here.

About the Author

Karl W. Palachuk, is a technology consultant, author, speaker, trainer, and coach. He is the author of fifteen books. He has built several successful businesses, including two managed services companies. His books include Managed Services in a Month and The Network Documentation Workbook. Karl is a frequent trainer and speaker in the SMB Community. His popular blog can be found at He has more than twenty years experience as an I.T. professional and serves on advisory panels for several hardware and software companies.

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