IT and Business Insights for SMB Solution Providers

The Business of Drones Takes Off

Over at the Killing IT Podcast - - we are constantly talking about what's new, what's next, and what it means for IT consultants.

One of our recurring topics is Drones - specifically drone aircraft. In fact, our Tuesday podcast includes a story about UPS developing (and getting a license for) a drone airline. After all, they already have their own airline for cargo delivery by plane.

Again and again, people ask me at conferences, what has any of this to do with US - with IT professionals. Well the simple answer is A Lot!

The drone industry is growing up fast.

With this move, UPS will start deploying drone deliveries in "campus" settings such as medical campuses and college campuses. To make this successful, they will need to develop a great deal of sophisticated controls, procedures, and safety protocols. But my guess is that they'll be hugely successful.

Of course Google (Alphabet) is in the race as well, as it Uber.

As with any technology, solving a big problem such as this (massively coordinated deliveries in a control environment) will also solve many related problems in the larger market. This includes creating designated flight paths, collision prevention, and even theft prevention.

It also means that lots of technicians will be needed to deliver, program, deploy, and repair these drones. This might mean companies like yours, if you have the skills.

CompTIA has a new drone community.


The CompTIA drone advisory council is looking at the evolution of this industry, how partners are making money, and how opportunities are emerging to make more money going forward. Their first online community meeting was last month. The next one is this Thursday - October 17th at Noon Eastern. You can register here:

Bottom Line: There's opportunity here! It's definitely not too late to get into drone technology. And it's certainly not too soon to start making money with drones.
Action Steps:
1) Listen to the Killing IT Podcast on your favorite pod catcher
2) Join the CompTIA Drone Community and watch that webinar Thursday
Keep watching this space. I've been pushing these emerging technologies for years. Now they are entering the stage of commercial adoption. Make sure you get your share!

-- -- -- -- --

For the news article on the UPS drone airline, see



About the Author

Karl W. Palachuk, is a technology consultant, author, speaker, trainer, and coach. He is the author of fifteen books. He has built several successful businesses, including two managed services companies. His books include Managed Services in a Month and The Network Documentation Workbook. Karl is a frequent trainer and speaker in the SMB Community. His popular blog can be found at He has more than twenty years experience as an I.T. professional and serves on advisory panels for several hardware and software companies.

ChannelPro SMB Magazine

Get an edge on the competition

With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.