IT and Business Insights for SMB Solution Providers

Announcing ITControlPanel – Supercharge Your PSA And Service Team



Announcing ITControlPanel – Supercharge Your PSA And Service Team

Watch Now On-Demand!

Join me and industry veteran Jamie Warner from Invarosoft as we introduce ITControlPanel – the platform that integrates with and adds new functionality to your PSA and supercharges your service team’s efficiencies while dramatically improving your customers’ service experience.

We’ll explore the platform Jamie has perfected in his $8M MSP to create his “Purple Cow” service offering and deep dive into how ITControlPanel integrates 5 Unique Service Features into your PSA’s technical processes that supercharge sales, increase service efficiencies and profits and dramatically improves client satisfaction.

Sound crazy? Attend this world premiere event and discover this new, never-before-seen platform and how it can help you dramatically distinguish yourself from your competition to win more profitable business and increase customer retention and lifetime value.

You’ll Learn How ITControlPanel:

  • Introduces 5 Unique Service Features into your PSA and service process that help you build your own distinct “Purple Cow” service offering
  • Delivers the highest level of efficiency in service delivery and maximizes your customers’ experience with integrated Live Chat, Identity Security, Secure 2FA Messaging and more
  • Facilitates Secure Caller Identification and Push Messaging to provide highly secure and robust service and communication management
  • Integrates with your current PSA solution and reduces ticket load by up to 10%, and improves technician and engineer productivity up to an hour a day


…and more – you don’t want to miss this special industry premier event!

Announcing ITControlPanel – Supercharge Your PSA And Service Team

The post Announcing ITControlPanel – Supercharge Your PSA And Service Team appeared first on Erick Simpson.

About the Author

Erick Simpson's picture

A Technology Businesses and Channel Growth and Transformation Consultant | Business Process Improvement, M&A and Integration Expert

Co-Founder of one of the first "Pure Play" MSPs in the industry, and creator of the MSP Mastered™ Methodology for Managed Services business performance improvement and the Vendor Channel Maturity Level Index™ that identifies IT channel program maturation for strategic growth, Erick Simpson is a strategic technology business growth and transformation specialist. He is experienced in improving top and bottom-line business performance by increasing operational efficiencies, boosting marketing and lead generation outcomes, accelerating sales velocity, shortening sales cycles and maximizing service efficiencies.

With over 30 years of experience in the IT industry as an Enterprise CIO, MSP, Strategic Coach and Consultant, Erick is a Business Process Improvement Expert with hundreds of successful IT Solution Provider, MSP, Cloud and Security practice business improvement consulting engagement outcomes.

One of the most prolific, recognized and sought-after  business improvement and transformation experts, authors and speakers in the industry, Erick has contributed to numerous industry publications and spoken at hundreds of events.

His published works include "The Guide to a Successful Managed Services Practice"; the definitive book on Managed Services, “The Best I.T. Sales & Marketing BOOK EVER!”, “The Best I.T. Service Delivery BOOK EVER!” and “The Best NOC and Service Desk Operations BOOK EVER!”, along with 50 Best Practice Guides.

Consulting Services for MSPs and Channel Vendors: http://www.ericksimpson.com

LinkedIn: https://www.linkedin.com/in/ericksimpson
Facebook: https://www.facebook.com/erickdsimpson
Twitter: https://twitter.com/ericksimpson

 

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