IT and Business Insights for SMB Solution Providers

Karl Palachuk

A blog for Small Business Consultants and the vendors who serve them. It contains Opinions on business success, News in the SMB consulting space, and Information on what I'm up to.

Small Biz Thoughts
October 9th, 2019 | Karl Palachuk | Small Biz Thoughts
(I almost entitled this "Don't Assume Clients Know What You Go Through")I had an interesting conversation with a Lyft driver yesterday. Dude was telling me that he sometimes gets a ride that's fifteen or twenty minutes away - and then turns out to be a seven dollar fare. He says he always gives - Read More
 
October 8th, 2019 | Karl Palachuk | Small Biz Thoughts
Course 5W12Make the Most of QuickBooks Desktop in an IT Service BusinessTaught By: Rayanne BuchianicoOctober 15, 2019 - November 12, 2019Tuesdays, 9:00 AM PSTRegister Now QuickBooks is QuickBooks, right?Well . . .QuickBooks has to be set up right. Then it has to be used right. Then you need to - Read More
 
October 4th, 2019 | Karl Palachuk | Small Biz Thoughts
This week I was a guest on Laura Steward's It’sAll About the Questions radio show.She send me this note:"Thanks for being on the show my friend! You totally rocked it. I loved how you were willing to play with me to create an organic show that shares so much of who you are and the work - Read More
 
October 3rd, 2019 | Karl Palachuk | Small Biz Thoughts
As a frequent traveler, I belong to all the "award" programs. Platinum this and Gold that. But unlike most frequent travelers, I'm not very strategic about it. If a conference is at a Hilton, I stay at the Hilton (not the Marriott across the street). If it's at a Marriott, I stay at the Marriott ( - Read More
 
September 23rd, 2019 | Karl Palachuk | Small Biz Thoughts
This is a shout-out for one of my web developers.Most of you probably don't know that I mange almost two hundred web sites for my business. In addition to the blogs, podcast sites, and "major" web sites (SMBBooks.com, SmallBizThoughts.com, SmallBizThoughts.org, GreatLittleSeminar.com), I also have - Read More
 
September 19th, 2019 | Karl Palachuk | Small Biz Thoughts
We all love Zoom, right?Well now we are taking our Zoom engagement to a new level.Effective immediately, we are making our Zoom Room available to all SBT Community Members 24 hours a days, seven days a week!24×7Why and What? Here’s what we’re up to:Members Click Here to Access the - Read More
 
September 13th, 2019 | Karl Palachuk | Small Biz Thoughts
From my good friends at NexGen:NexGen Conference  2019Complimentary General Admission Pass for October 23 & 24thUse Promo Code SmallBizAnaheim, CA - Anaheim Marriottwww.nexgenconference.comManaged services are at the heart of the IT solution provider business, generating a staggering $158 - Read More
 
September 9th, 2019 | Karl Palachuk | Small Biz Thoughts
As some of you may have noticed, I like to travel. A lot.Travel is a great example of why "cost" is a relative thing - and why the cheapest looking price is often not the cheapest at all. Remind your clients and prospects of this when they want to talk about pricing.My apartment in EdinburghHere - Read More
 
September 3rd, 2019 | Karl Palachuk | Small Biz Thoughts
The Unbreakable Rules of PSA – IT Service Delivery in the 21st CenturyTaught By: Manuel PalachukRegister NowFive Tuesdays - 9:00 AM PacificSeptember 10, 2019 - October 8, 2019Course 5w11Everyone needs a PSA - Professional Services Automation tool. But in addition to simply having a PSA, you - Read More
 
August 25th, 2019 | Karl Palachuk | Small Biz Thoughts
One of the basic features of the Amazon Kindle device is the ability to import files via email. Most people probably see and ignore this ability when they first get their Kindle.If you need a refresher on the official instructions, visit https://www.amazon.com/gp/sendtokindle/email.Basically, you - Read More
 

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