IT and Business Insights for SMB Solution Providers

Karl Palachuk

A blog for Small Business Consultants and the vendors who serve them. It contains Opinions on business success, News in the SMB consulting space, and Information on what I'm up to.

Small Biz Thoughts
July 29th, 2020 | Karl Palachuk | Small Biz Thoughts
When you're hiring, one of the most important things you can look for is an "owner's mentality." That means someone who will embrace your business as if it's their own. And that means they won't leave clients hanging in an emergency. They'll do what's in the best interest of the company. And they - Read More
July 9th, 2020 | Karl Palachuk | Small Biz Thoughts
As you recall from the last few posts, I define culture as the values and habits of a group.I spent a few years as a manager, taking over teams and making them successful. As I look back on the last thirty years, I can honestly say I enjoyed that era a lot – although it was very difficult. It - Read More
July 8th, 2020 | Karl Palachuk | Small Biz Thoughts
Key Performance Indicators for IT Service ManagersA great new members-only class. Best for: Operations Managers, Owners, and the Service Manager!Taught By: Karl W. PalachukThree WednesdaysJuly 15 - 299:00 - 10:00 AM PST3-Week Mini Course(Yes, the classes will be recorded. Yes, there will be - Read More
July 6th, 2020 | Karl Palachuk | Small Biz Thoughts
The quarterly SMB TechFest show has always had a virtual component. Now they've gone 100% virtual for the July event. The event is all day July 16th.You can attend this event FREE with this link: TechFest - VirtualQ3 Show is July 16thNow made available to all - Read More
July 5th, 2020 | Karl Palachuk | Small Biz Thoughts
Beginning in July, we are introducing a new and unique forum for IT consultants - the SBT Roundtable.Our goal is to create an opportunity to engage in high-level discussions about successful business methods. We will NOT have vendors or sponsors. We will not talk about which RMM to use, or a - Read More
July 3rd, 2020 | Karl Palachuk | Small Biz Thoughts
We started this discussion a couple of weeks ago (WOW - June disappeared on me).Let’s back up a minute and define what we mean by culture. I define culture as the values and habits of a group. Company culture is, therefore, the values and habits of a company’s employees. This sounds - Read More
June 30th, 2020 | Karl Palachuk | Small Biz Thoughts
Financial Processes for the IT Service Firm – 5W07Taught By: Rayanne BuchianicoJuly 7 - August 4, 2020Tuesdays 9:00 AM Pacific / Noon Eastern Register Now There are few things more important than the finances of your business. But most technology consultants didn't get into business - Read More
June 20th, 2020 | Karl Palachuk | Small Biz Thoughts
Every company has a culture, whether they “created” it or not. The truth is, you can either let culture grow on its own or you can create it with intention. Another way to say this is that culture either grows from the top down or grows from the bottom up.If you ignore culture, it will - Read More
May 26th, 2020 | Karl Palachuk | Small Biz Thoughts
Service Agreements for SMB Consultants - Applying the BookNext Offering:- Five Tuesdays - June 2 - June 30- All classes start a 9:00 AM PacificRegister Now!Based on the best-selling book Service Agreements for SMB Consultants, this course covers everything you need to know about developing your - Read More
May 22nd, 2020 | Karl Palachuk | Small Biz Thoughts
I know that sounds dramatic, but it's true.Many of you follow me on Facebook, LinkedIn, etc. You may have seen that I'm working with a group of techies to help AIM - Agape International Missions - to develop new training programs for girls and women who have been rescued from sex trafficking in - Read More