IT and Business Insights for SMB Solution Providers

Karl Palachuk

A blog for Small Business Consultants and the vendors who serve them. It contains Opinions on business success, News in the SMB consulting space, and Information on what I'm up to.

Small Biz Thoughts
June 11th, 2019 | Karl Palachuk | Small Biz Thoughts
3-part mini class: Build an Excellent Client Onboarding ProcessThe 3-part mini classes over at Small Biz Thoughts have been very popular. In fact, the most popular so far has been on building a great employee onboarding process. So I thought perhaps you'd love one on creating a great Client - Read More
 
June 11th, 2019 | Karl Palachuk | Small Biz Thoughts
I've had a Cloud Readiness Checklist available - for free - since 2010. I updated it about five years ago. And again this month.Of course you can buy the new book - Cloud Services in a Month - and get the checklist there. But you can also download the newest version for FREE at SMB Books.Here: - Read More
 
June 8th, 2019 | Karl Palachuk | Small Biz Thoughts
I am extremely pleased to announce that we have made a deal with Erick Simpson - one of the founders of the Managed Services business model - to distribute his best books and training materials over at SMB Books.In fact, we have a special section just for Erick's Stuff!AND we've got a special new - Read More
 
June 5th, 2019 | Karl Palachuk | Small Biz Thoughts
How to Get New Clients - Especially if You're Starting Out or Starting OverA new mini-class by Amy Babinchak and Karl W. PalachukOver in the Small Biz Thoughts Community, we have a new class coming up next week. It was inspired by a conversation Amy and I had about how we like to attract new - Read More
 
June 5th, 2019 | Karl Palachuk | Small Biz Thoughts
I got a note from ID Agent about their May events. Check out one near you.I do have to say, every time I see these guys present, it makes me want to get back in the MSP business. I love the concept of using this tool to educate clients.From ID Agent:We're headed your way! All our events in MayLearn - Read More
 
June 3rd, 2019 | Karl Palachuk | Small Biz Thoughts
I am currently in the middle of a customer service disaster - as the customer.I have a minor plumbing problem that has been dragging on for three months. So far, I've had three visits from technicians and two missed appointments. Actually, all three visits were missed appointments as well (they - Read More
 
May 30th, 2019 | Karl Palachuk | Small Biz Thoughts
I'm a HUGE advocate of pushing as fast as possible into a new future. In fact, I'm a huge believer that you can help create the future as it unfolds - and make a lot of money doing so.See, for example, the new Killing IT Podcast I've launched with Dave Sobel and Ryan Morris. https://killingit. - Read More
 
May 18th, 2019 | Karl Palachuk | Small Biz Thoughts
Design and Sell Recurring Revenue Programs that WorkAlbert Einstein said that “Compound interest is the eighth wonder of the world.” Recurring revenue is a lot like compound interest. Join me for this webinar - How to Design and Sell Recurring Revenue Programs that Work - for an - Read More
 
May 17th, 2019 | Karl Palachuk | Small Biz Thoughts
Today I approved the final, final printing proof for Cloud Services in a Month.That means, with luck, that you'll be able to order it on Amazon next week. You can order the paperback today at www.smbbooks.com.Find out more about the book at www.cloudservicesinamonth.com.Please be patient with - Read More
 
May 14th, 2019 | Karl Palachuk | Small Biz Thoughts
First of all, for you Americans: It's really NOT that expensive to get to Australia.I just did Travelocity Searches from some U.S. cities for the period October 22-29. Remember, you lose a day getting there and gain one coming back, because you cross the International Date Line.New York area - Read More
 

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