IT and Business Insights for SMB Solution Providers

Karl Palachuk

A blog for Small Business Consultants and the vendors who serve them. It contains Opinions on business success, News in the SMB consulting space, and Information on what I'm up to.

Small Biz Thoughts
October 1st, 2020 | Karl Palachuk | Small Biz Thoughts
Perhaps the luckiest thing that happened to me in 1995 is that I read The E-Myth Revisited by Michael Gerber for the first time. (I have re-read it many times since then.)A friend heard that I was going to quit my job and go into business for myself as a contractor. He recommended the book. It was - Read More
September 29th, 2020 | Karl Palachuk | Small Biz Thoughts
We get letters .  . .John asks, I understand that your definition of managed services includes operating system and software maintenance only. We have a client with a line-of-business application that has a client-server structure. When the software vendor releases an update for the - Read More
September 25th, 2020 | Karl Palachuk | Small Biz Thoughts
I have been honored to serve on CompTIA's Advancing Tech Talent and Diversity Executive Council for 2020. There are several positions open for 2021.If you've opted out of competing for the Nobel Peace Prize, you can still jump in contribute something to our community.As I mentioned back in - Read More
September 23rd, 2020 | Karl Palachuk | Small Biz Thoughts
Hewlett Packard (HP) has a very famous set of guiding principles they refer to simply as “The HP Way.” You can search that term and find a couple of different variations. These guidelines help employees, managers, sales people, and administrators to have a common framework.The HP Way is - Read More
September 16th, 2020 | Karl Palachuk | Small Biz Thoughts
 Today Amazon announced Amazon Music Podcasts. And, I'm happy to announce, our podcasts are available there![Side note: The word "music" in that description is simply because that's the division of Amazon doing the distribution. I'm sure they'll change the name at some point.]We submitted the - Read More
September 15th, 2020 | Karl Palachuk | Small Biz Thoughts
Do you want to know something very simple you can do to reduce stress during an unexpected "emergency?" It's surprisingly simple: Be a good partner who is good to work with.Here's a recent example from my own company. We recently experienced a concerted attack on one of our web sites. This is a - Read More
September 14th, 2020 | Karl Palachuk | Small Biz Thoughts
I received the following press release from my friends at ASCII:-- -- --The ASCII Group Announces National No-Cost Health Service to its MembersBethesda, Maryland – September 14, 2020 – The ASCII Group is pleased to announce the launch of its exclusive new ASCII Telehealth Service, - Read More
September 11th, 2020 | Karl Palachuk | Small Biz Thoughts
I'm a huge advocate of working from highest to lowest priority for everything - in both my business and my personal life. For this reason, I have a task management system that uses priorities. If you have a PSA or service board, you can manage all your tasks there. If you find it useful to keep - Read More
September 10th, 2020 | Karl Palachuk | Small Biz Thoughts
Research continually shows that company diversity is positively correlated with increased profit—even for small and medium-sized companies. But smaller tech businesses don’t often think much about diversity. After all, if you only have a few employees, how diverse can you be?If you turn that around - Read More
September 8th, 2020 | Karl Palachuk | Small Biz Thoughts
The Most Important Checklists for Any I.T. Service Provider – W508Totally Revised!Taught By: Karl W. Palachuk & Manuel Palachuk- Five Tuesdays - Sept 15 - Oct 13, 2020 -- Register Now- All classes start a 9:00 AM Pacific / Noon EasternChecklists are critically important to creating SOPs - Read More