This report comprised of statistics pulled from a survey of 1,400+ managed service providers (MSPs), our partners, and clients, around the world to provide unique visibility into the state of ransomware from the perspective of the IT Channel.
Taking a break from the slopes during his ski vacation, Erick talks with Rich about the surprising departure of Renee Bergeron from Ingram Micro, the rewards of saying “no” to customers sometimes instead of “yes,” and the death grip Windows 7 seems to have on the last PCs running it.
Prepare for some odd sights as Erick and Rich, who is visiting with ChannelPro technical editor and shameless prankster Matt Whitlock, discuss a foiled attempt to sell stolen MSP administrative credentials, the importance of getting liability waivers from your customers, and the ideal Valentine’s Day gift for that not-so-special someone.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
Join me at XChange – March 1-3 in San Antonio, TX!My topic is How To Get Out of Your Own Way and Start Implementing Your Decisions. I'll also be at the MSP Breakfast Monday morning. Would love to see you there.Many people can't make decisions for their business. This ends up costing them - Read More
Karl's 11th Annual Annual "State of the Nation" Address Wednesday, January 15th9:00 AM Pacific / 12 Noon EasternNOTE: This webinar is recorded and you can view at MSPWebinar.com.Mark your calendar now and don't miss this once-a-year webinar. This will be my 11th Annual "State of the Nation" - Read More
Karl's 11th Annual Annual "State of the Nation" Address Wednesday, January 15th9:00 AM Pacific / 12 Noon EasternNOTE: This webinar is recorded and you can view at MSPWebinar.com.Mark your calendar now and don't miss this once-a-year webinar. This will be my 11th Annual "State of the - Read More
I get emails and requests. When I give advice, no matter how small, I like to share it more broadly in case someone else is having the same problem.Here's a recent response to the plea for more leads.(I've said many times, the most common request I ever get is how to get more leads and more - Read More
This press release flew in through the transom . . . For Immediate Release- - - - -- 7 Figure MSP Live Event Series is the world’s first MSP event in the industry with an exclusive focus on a sales-first mindset.- These live event series take place quarterly, alternating between - Read More
Managing Your Service Board - Setup, Core SOPs, and Daily Procedures5-Week class starts January 14th- Five Tuesdays -January 14 - February 11 , 2020 - Register Now- All classes start a 9:00 AM PacificThis course covers the most important pieces of making your PSA (Professional Services - Read More
Your Year End ChecklistBest tips to improve profit, build your culture, and finish the year with a bang.Ready to push strong at year end? Join me on a live webinar:Wed., Dec . 18th9:00 AM Pacific / Noon Eastern-- -- --UPDATE: Recorded Webinar is HereAfter registering, you will receive a - Read More
I just got off a Zoom call with my outsourced bookkeeping company. I'm pretty good with my finances. But it is still never fun.Financial people care about things like balance sheets. I look at my balance sheet when they force me to, or when I'm having my taxes done. And to be honest, I don't really - Read More
We are happy to announce that RelaxFocusSucceed.com has a great new look - and lots of amazing content.This site revision is long overdue.In fact, I have tried to assign the revision to a few different people over the years. This time, I asked Kara on my staff to take on the task - and she - Read More
I started posting to the SMB Community Podcast in July of 2012. Check it out today at www.smbcommunitypodcast.com.As of today, we have posted 231 episodes. I don't know if it's the oldest, but it's certain one of the longest-running podcasts in our industry.Recent topics include:Andrew Lassise - A - Read More