This report comprised of statistics pulled from a survey of 1,400+ managed service providers (MSPs), our partners, and clients, around the world to provide unique visibility into the state of ransomware from the perspective of the IT Channel.
Live from Santa Barbara, Calif., Erick and Rich discuss Auvik’s plans to add IoT device detection to its network management solution, why upgrading your personal network (of friends) can help you achieve your goals, and some new playlists from Spotify…for your pets.
Erick and Rich are back from the holidays and raring to dive back into hot topics like Veeam’s $5 billion private equity deal, the importance of having a unique value proposition, and the dangers of tweeting about the lame Christmas gift your boss gave you.
With each issue packed full of powerful news, reviews, analysis, and advice targeting IT channel professionals, ChannelPro-SMB will help you cultivate your SMB customers and run your business more profitably.
On May 25, 2018, the new General Data Protection Regulation (GDPR) goes into effect in the European Union. If you’re a managed service provider (MSP), what does the GDPR mean to you? Most likely, nothing.I don’t think that most MSPs will be required to do anything differently from what they were - Read More
Question: Who is crazier, the MSP who promises to do work for a customer without providing the details of the work to be done, or the customer who doesn’t ask for the details? Answer: Who cares? Either way, it’s a legal disaster waiting to happen.Service details must appear in your company’s - Read More
I often get inquiries in my inbox that sound something like this: “We are a small MSP operating out of Small Town, USA, looking for a short contract for our services. We don’t need a major agreement—just something that covers our liabilities. Can you help?”My response is always the same: “No, I - Read More
Here’s my proclamation: Your MSP is in the cybersecurity business.If you read that and said to yourself, “We don’t offer cybersecurity services,” or “Our clients use another company to provide cybersecurity services,” then you need to read my proclamation again, out loud, until either it sinks in - Read More