Kirill Bensonoff is looking for early adopters. That is, the company he founded, Framingham, Mass.-based Unigma, is looking for MSPs who want visibility into their customers’ servers, storage, applications, and databases on Amazon Web Services, Microsoft Azure, and Google Cloud Platform, and are willing to go with a startup that has created a tool to do just that.
In a nutshell, the Unigma cloud monitoring tool enables IT service providers to view metrics for different customers and cloud services via a single pane of glass.
What prompted Bensonoff to create Unigma was the same thing that motivates many MSPs: necessity. In 2015, clients of ComputerSupport.com, the managed services business for which he is managing partner and CEO, were increasingly interested in using public clouds—specifically AWS and Azure—to host their infrastructure and applications, and he wanted to create a new services offering around those platforms.
Bensonoff’s team vetted a number of available products but couldn’t find one with the functionality they needed. “None of them [had] a single pane of glass, policy-driven alerting, or integration with an existing service desk,” he says, “and thus we decided to build our own.”
Pricing for Unigma is tiered. The “free forever” option lets MSPs monitor up to 15 cloud “resources,” meaning virtual machines, storage repositories, load balancers, and so on. The “pay per use” option costs $10 per resource per month beyond the free initial 15. Lastly, the “unlimited” plan costs $299 a month, and as the name suggests lets MSPs manage as many resources, customers, and clouds as needed.
Roughly 20 partners are currently using the tool, but Bensonoff looks to the future: “It’s critical for service providers to expand their offerings to encapsulate public clouds and give their customers the option of using whatever makes the most sense for their specific environment.” And when they do, Unigma will be waiting for them.