IT and Business Insights for SMB Solution Providers

Security Tools in Office 365 Underutilized

Recent research finds organizations are not familiar with data privacy, governance, threat management, and other Office 365 security tools. By Colleen Frye

AN “ALARMING” FINDING from recent research on Office 365 security and compliance practices—that respondents lack a general familiarity with Microsoft’s native security tools and are failing to use many of them—could be a teachable moment for channel pros. The Organizational Security & Compliance Practices in Office 365 research report also finds that more than 30 percent of respondents call their organization’s overall state of governance readiness “poor,” and very few are addressing the gaps.

The study, sponsored in part by Spanning Cloud Apps and conducted in partnership with the Marriott School of Business at Brigham Young University and marketing services provider CollabTalk, identifies the top compliance headaches for IT professionals as incorrect data classification and actions (17 percent) and content stored in legacy systems (15 percent). Top security issues are shadow IT (15 percent), lack of security training (15 percent), and lack of breach monitoring solutions (13 percent).

Yet when asked about their familiarity with Office 365 security and compliance offerings, nearly a third of respondents say they are “not at all” familiar with the tools for data privacy features (GDPR Dashboard and Data Subject Request case management), data governance (archiving and supervisory review of user’s communication), and threat management (advanced threat protection for emails and links, and attack simulation for testing end-user security). In addition, 22 percent are not familiar with the built-in data loss prevention policies for controlling sensitive data such as personally identifiable information (PII), and 21 percent are not familiar with the integrated search and investigation features (content and audit log investigation, eDiscovery, and Cloud App Security).

To address this lack of knowledge, the report recommends organizations “take advantage of Microsoft’s incredibly strong partner ecosystem and community of experts and practitioners to leverage the wisdom of the crowd—in addition to your own internal expertise.”

That’s you, channel pros.

Image: iStock

About the Author

Colleen Frye's picture

Colleen Frye is ChannelPro's managing editor.

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