IT and Business Insights for SMB Solution Providers

MSPs’ Role in Software Asset Management: Page 2 of 2

Successful SAM programs require people and time. Turning that over to an experienced MSP with established processes can help ensure maximum ROI and reduced risk. By Diane Conaway
  1. Cost savings. In addition to evaluating entitlements, usage, and consumption to ensure compliance and minimize risk of audit, MSPs can then use these insights to develop and oversee a comprehensive spend management program. This facilitates savings by reassigning licenses, evaluating which software is used and by whom, discontinuing software no longer in use, and more.
  2. Time and resources. One of the greatest benefits MSPs provide organizations building a SAM program is returning time and manpower to internal teams that can then be allocated to other organizational priorities. Experienced MSPs ensure that goals are prioritized and time is used effectively to derive maximum value from the program.

SAM cannot be a one-time project or something done only when an audit is flagged. To reach full SAM maturity that enables businesses to look forward to determine solution needs, SAM must be an ongoing program. Enlisting an MSP gives organizations control over their software estate, with the constant support required to maintain data integrity and compliance and to identify cost-saving measures.


DIANE CONAWAY is an SLM solution specialist for SoftwareONE, a global company helping customers optimize all aspects of their software portfolio, and an IAITAM fellow. She has 20-plus years of experience in IT asset management.

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